About Faicel
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- EASYDENTIST (StartUpHealthTech)Sales DirectorJune 2023 - Today (3 years)Creation of the complete sales organization: 4 BizDev, 4 SDR, 1 CSM, 1 Traffic Development of the health center acquisition network → +€20K MRR +30% customer lifetime value through retention strategies
- PLUG & TEL (ESN-Telco-Intégration-Hosting)Sales Director (MENA)September 2021 - May 2023 (1 year and 8 months)Management of commercial operations for 3 MENA subsidiaries Management of key accounts generating up to €100K ARR Development of indirect partner networks (software publishers)
- HOMESERVE / MAISON.FR (Home Marketplace)Operations DirectorMay 2019 - June 2021 (2 years and 1 month)Direction of Sales, Customer Service & Consumer teams (20+ people) Acquisition network: +1,500 VSEs/SMEs in 2 years (€200 MRR/customer) Rebranding from Home Experts to Maison.fr Scalable pipeline lead gen → upsell → +33% annual revenue
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Education
- Master in Management & BusinessKEDGE BUSINESS SCHOOL2009Master in Management & Business
- Bachelor in Business & AdminKEDGE BUSINESS SCHOOL2008Bachelor in Business & Admin