About Fadwa
French
Native or bilingual
English
Conversational
Experience
- ReKruteCollection and litigation managerJanuary 2016 - Today (10 years and 5 months)Coordination, Monitoring and measurement of DSOManagement and monitoring of performance indicators and Reporting.Define with the sales department the clauses most appropriate to the activity, thenature of the clientele and the company's financial policy or constraints.Customer reminders and litigation.Judicial collection: transfer and monitoring of files to lawyers,bailiffs, notaries and experts.Monitoring and analysis of the aging balanceResolution of customer disputes, implementation of weekly points with theCommercial and Financial services in the context of customer portfolio managementDraft or revise the general conditions of saleProduct sales prospecting, customer loyalty, monitoring customer satisfaction
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Education
- Bac+4 Information System Marketing and TradeInstitut Supérieur de Génie Appliqué2007
Certifications
- Taking into account the financial dimension in my workESSEC Executive Education2018