Freelancer profile translated to English.
Back to original languageAbout Fabrice
I design n8n automations and AI agents for companies that waste time on repetitive tasks — and I also administer the infrastructure that runs them.
Systems and Network Administrator since 2018, I work daily on the IT environments of over 150 companies in an MSP context. This dual expertise is a game-changer: I don't just connect applications, I understand systems, APIs, security, and the real constraints of a company's infrastructure. Automation that breaks at the first token change or exposes sensitive data is not automation.
Automation & AI
Custom n8n workflow design: lead processing, customer request management, tool synchronization, automated reporting
Development of AI agents connected to your business tools (CRM, messaging, databases, documents)
Integrations via API and webhooks between applications that do not communicate natively
Installation, security, and optimization of self-hosted n8n instances
Migration from Zapier or Make to n8n
Systems and Network Administration
Windows Server, Linux, Active Directory, virtualization (Hyper-V, VMware)
Microsoft 365: Exchange Online, Entra ID, Intune, MFA and conditional access
Security: firewalls, VLANs, site-to-site and SSL VPNs, SSL/TLS certificates, hardening
Backups, recovery plans, and compliance
On-premise infrastructure to cloud migrations, complete IT onboarding
What I work best with
SMEs and teams that know which process is costing them time, but not how to fix it. I start by understanding the process before proposing a tool — sometimes the right answer is an n8n workflow, sometimes it's a GPO or a script, sometimes it's changing the order of steps.
Based in Quebec City, I work remotely or on-site as needed.
English
Basic
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Umbrella TechnologiesNetwork and Systems AdministratorNovember 2025 - Today (9 months)Administration and security of IT infrastructures for over 150 client companies in an MSP environment (15 to 200 employees), with a portfolio of about twenty directly managed accounts.• - Design and monitoring of backup and restore strategies, including restore tests and business continuity plans.• - Multi-layer security management (Proofpoint, Microsoft Purview, Bitdefender), patching cycle, and vulnerability remediation.• - Management of the SSL/TLS certificate lifecycle before expiration.• - Configuration and maintenance of network equipment (routers, switches, firewalls, Wi-Fi access points), VLAN segmentation, and secure remote access (VPN, RDS).• - Proactive monitoring via RMM tools, technical documentation of client environments, and compliance with security standards.
- Solutions GANetwork and Systems AdministratorNovember 2024 - November 2025 (1 year)Canada• - Handling of Level 2 and 3 technical tickets for Microsoft environments (Microsoft 365, Azure, Intune, Entra ID / Active Directory).• - Management of on-premise to private cloud infrastructure migration projects: planning, execution, and post-migration validation.• - Assisting clients in implementing hybrid Active Directory / Entra ID models: directory synchronization, identity management, progressive service migration.• - Complete technical onboarding of new clients: domain takeover, GPOs and security policies, file servers with access rights matrix, print servers.• - Establishing trust relationships between Active Directory domains during mergers and integrations of new entities.• - Deployment of site-to-site VPN and SSL VPN solutions with Entra ID authentication.• - Administration of Windows servers and associated services (DNS, DHCP, file, print), as well as client accounts, permissions, and backups.• - Configuration of network equipment: switches, VLANs, firewalls, Wi-Fi access points.• - Active Directory security audits (Purple Knight) and implementation of mitigation plans on existing infrastructures. Collaboration
- Langlois AvocatsSystem AdministratorNovember 2021 - November 2024 (3 years)• - Daily administration of the Windows Server and Active Directory infrastructure: user accounts, groups, organizational units, group policies (GPO).• - Management of access rights and permissions on file servers, in compliance with the segregation requirements specific to the legal field.• - Level 2 and 3 technical support for internal users: diagnosis of hardware, software, and network incidents, escalation, and follow-up until resolution.• - Administration of Microsoft 365 and Exchange: management of mailboxes, distribution lists, and delegated access.• - Monitoring of backups and verification of restore integrity.• - Participation in updates and patching of the server and workstation fleet.• - IT asset management: deployment and configuration of workstations, preparation of equipment for new employees.• - Documentation of configurations and intervention procedures.
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Education
- Office 365: DeploymentMicrosoftOffice 365 : Le déploiement
- 365) Azure: Configure and Manage Microsoft Entra ID Microsoft 365: Identity and Mobility ManagementMicrosoft365) Azure : Configurer et gérer Microsoft Entra ID Microsoft 365 : Gestion des identités et de la mobilité