About Fabrice
English
Fluent
German
Basic
French
Native or bilingual
Experience
- Schiller MédicalHead of Information SystemsMEDICALJanuary 2007 - April 2026 (19 years and 3 months)Wissembourg, France
- **Health Compliance (ISO 13485)**: Software validation audits under the strict ISO 13485 standard, coupled with support and skills transfer to internal and international teams.
- **ERP & Transformation Management**: Successful completion of 2 major "Go-Lives" under Microsoft Dynamics NAV and then Business Central (BC), with full deployment and maximum utilization of all modules.
- **IT Governance and Services (ITSM)**: Full deployment of the GLPI platform, including advanced configuration of all modules (asset management, ticketing, validation workflows).
- **Global Cybersecurity**: Deployment of a security strategy (aligned with ISO 27002 best practices) and implementation of a comprehensive and effective cyber-resilience pathway.
- **IT Resilience & Continuity**: Design, implementation, and regular testing of Business Continuity and Disaster Recovery Plans (BCP/DRP).
- **Multisite Project Management**: Strategic and technical coordination with international subsidiaries (100% English-speaking context).
- **Support Modernization**: Optimization of remote work tools and service quality management, with user satisfaction rate maintained above 95% over the last 3 months.
- Bruker puis Schiller MédicalSystems AdministratorMEDICALApril 2001 - December 2006 (5 years and 8 months)Wissembourg, FranceAs Systems Administrator for a company of 50 employees at the time, I laid the technical foundations for a rapidly growing business (which later grew to 135 people).I managed and ensured the reliability of the IT infrastructure with the following main responsibilities:
- **Support Management**: Advanced technical support (Levels 1 to 3) for the approximately fifty users at the time, with a strong commitment to responsiveness to ensure service continuity.
- **Infrastructure Administration**: Deployment, security, and Operational Maintenance (MCO) of a heterogeneous server park (Windows and Linux environments).
- **Network Evolution**: Design and optimization of the network architecture to support and anticipate strong operational growth.
- **Infrastructure Project Management (Relocation)**: Strong involvement and technical management during the company's relocation to new premises (server room transfer, IT network redeployment, minimizing downtime).
This foundational experience allowed me to build solid "hands-on" expertise and learn to manage critical projects from start to finish for a rapidly developing SME.
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Education
- Master 2 Computer Science - Mention "Bien" - 2nd in ClassUniversity of Strasbourg 1 Louis Pasteur2006
- University Diploma in Technology (DUT) in Computer ScienceUniversity of Nancy 1 Henri Poincaré2001