About Fabrice
- Orchestrate your complex projects : effective management of projects of all sizes, ensuring smooth and proactive management.
- Define an urbanization strategy : development of a suitable architecture to optimize your infrastructure and key applications.
- Manage the financial management of entrusted projects : detailed planning of internal and external costs to ensure the achievement of your objectives.
- Performance and quality : use of rigorous metrics such as SLAs and KPIs to monitor the performance of each project.
- Participatory management : supervision and management of teams throughout the project, keeping human relations at the center, with recognized familiarity in annual reviews, training, and recruitment.
French
Native or bilingual
English
Conversational
Experience
- CFDP AssurancesAMOA Project ManagerBANKING AND INSURANCENovember 2018 - April 2025 (6 years and 5 months)Lyon, FranceFunctional- Business specialization: Legal Protection claims management (individual & professional)- Maintenance in operational condition (MCO) and projects on the claims management application:
- Reduction in the number of incidents on the major applications for which I am responsible for claims (50%), extranet (30%)
- Implementation of new external services: monitoring, design, quotes, contracting, definition of test specifications and execution => GDPR, Electronic document signing, Photo proof (blockchain), identification of legal entities with their SIRET, Asset Freezing (GDA)
- Implementation of automated regression tests, tool: DATADOG
- Support for the following departments:- Subscription quotes/contracts: individual, professional, public institutions, associations
- Financial management: events/entries, bank transfers, reconciliation
- Electronic signing of agreements with brokers
- Intranet implementation on SharePoint/Teams
- Implementation of a secure file exchange platform with third parties - Bluefiles
Management- Management of service providers: Third-party maintenance (iORGA) and internal development team
- Contracting of SAAS services
- Drafting of methodological rules for project implementation, operational maintenance, delivery note, systematic versioning of source codes (gitlab)
- Management of the implementation of a centralized request management tool, Redmine then JIRA: monitoring, design, call for tenders, project management (Alteca), training, and change management
- Implementation of a project management and workload tracking tool, Project Monitor: training and change management for the IT department
Tech: Java, PHP, MS SQL, SSRS, Talend, Vue.js, Docker, Kubernetes, DATADOGTools; Redmine, JSM, GLPI, ProjectMonitor, JM - GFIProject DirectorTRANSPORTATIONJune 2016 - October 2018 (2 years and 4 months)Lyon, FranceSNCF - Project Director – TIA Third-Party Application Integration 170 - 32 staff
- Implementation of "N3 Application" within the support & operations CDS, definition of work processes
- Team management with objectives: problem resolution, deliverable quality, alarming, and instructions
- Reporting customer satisfaction during weekly steering committees and the quality of deployments (96% in December)
- Total: 170 applications spread across 5 business areas: FREIGHT, HR, MEDICAL HR, EQUIPMENT, TRACTION
- Increase in margin over 2017 by 7 points and maintenance of turnover
- Team of 32 employees with 2 Service Managers;
- High turnover: managing the replacement of 1/3 of the team over 1 year
- Polymont IT ServicesProject DirectorDIGITAL AND ITApril 2015 - June 2016 (1 year and 2 months)Lyon, FranceIndustry Division Director – 25 staff
- Career management (individual development plans, training plans)
- Monitoring their positioning on assignments
- Recruitment
Market research – HRIS software for Polymont- Target 800 staff across 5 main regions
- Analysis of needs by user profile, available positions, and employee availability
- Study of market products and the gap between offered functions and expectations
- Pre-selected software: Sage X3HRM, SAP SuccessFactors, Technomedia SIRH, ARAGON eRH, ADP RH
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Education
- Insurance Fundamentals2020Fondamentaux de l'assurance
- Master 2 – Miage POLYTECClaude Bernard Lyon1 University2013Master 2 – Miage POLYTEC