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Fabrice GantoisFG

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Freelancer profile translated to English.
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About Fabrice

Global vision, technical expertise, and proven leadership serving your ambitions.

With a unique professional trajectory covering all project roles (developer, tech lead, AMOA) up to my current position as a confirmed Project Director for 15 years, I offer you complete expertise to:
  • Orchestrate your complex projects : effective management of projects of all sizes, ensuring smooth and proactive management.
  • Define an urbanization strategy : development of a suitable architecture to optimize your infrastructure and key applications.
  • Manage the financial management of entrusted projects : detailed planning of internal and external costs to ensure the achievement of your objectives.
  • Performance and quality : use of rigorous metrics such as SLAs and KPIs to monitor the performance of each project.
  • Participatory management : supervision and management of teams throughout the project, keeping human relations at the center, with recognized familiarity in annual reviews, training, and recruitment.

My dual background in various IT service company environments (ACCENTURE, GFI, POLYMONT, Coach'IS) and the internal AMOA role (CFDP Assurances) has provided me with sectoral versatility (transport, telecom, insurance, supply chain) and communication agility adapted to all stakeholders, from the technical team to clients and the executive committee.

During my assignments, I deploy a pragmatic approach supported by mastery of reference methodologies (Agile, V-model), quality frameworks (ITIL, CMMI, DevOps), and collaborative leadership to maximize operational engagement.

Let's discuss how my experience can transform your IT challenges into successes.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Lyon (up to 20km)

Experience

  • CFDP Assurances
    AMOA Project Manager
    BANKING AND INSURANCE
    November 2018 - April 2025 (6 years and 5 months)
    Lyon, France
    Functional
    - Business specialization: Legal Protection claims management (individual & professional)
    - Maintenance in operational condition (MCO) and projects on the claims management application:

    • Reduction in the number of incidents on the major applications for which I am responsible for claims (50%), extranet (30%)
    • Implementation of new external services: monitoring, design, quotes, contracting, definition of test specifications and execution => GDPR, Electronic document signing, Photo proof (blockchain), identification of legal entities with their SIRET, Asset Freezing (GDA)
    • Implementation of automated regression tests, tool: DATADOG
    - Support for the following departments:
    • Subscription quotes/contracts: individual, professional, public institutions, associations
    • Financial management: events/entries, bank transfers, reconciliation
    • Electronic signing of agreements with brokers
    • Intranet implementation on SharePoint/Teams
    • Implementation of a secure file exchange platform with third parties - Bluefiles
    Management
    • Management of service providers: Third-party maintenance (iORGA) and internal development team
    • Contracting of SAAS services
    • Drafting of methodological rules for project implementation, operational maintenance, delivery note, systematic versioning of source codes (gitlab)
    • Management of the implementation of a centralized request management tool, Redmine then JIRA: monitoring, design, call for tenders, project management (Alteca), training, and change management
    • Implementation of a project management and workload tracking tool, Project Monitor: training and change management for the IT department
    Tech: Java, PHP, MS SQL, SSRS, Talend, Vue.js, Docker, Kubernetes, DATADOG
    Tools; Redmine, JSM, GLPI, ProjectMonitor, JM



  • GFI
    Project Director
    TRANSPORTATION
    June 2016 - October 2018 (2 years and 4 months)
    Lyon, France
    SNCF - Project Director – TIA Third-Party Application Integration 170 - 32 staff
    • Implementation of "N3 Application" within the support & operations CDS, definition of work processes
    • Team management with objectives: problem resolution, deliverable quality, alarming, and instructions
    • Reporting customer satisfaction during weekly steering committees and the quality of deployments (96% in December)
    • Total: 170 applications spread across 5 business areas: FREIGHT, HR, MEDICAL HR, EQUIPMENT, TRACTION
    • Increase in margin over 2017 by 7 points and maintenance of turnover
    • Team of 32 employees with 2 Service Managers;
    • High turnover: managing the replacement of 1/3 of the team over 1 year
  • Polymont IT Services
    Project Director
    DIGITAL AND IT
    April 2015 - June 2016 (1 year and 2 months)
    Lyon, France
    Industry Division Director – 25 staff
    • Career management (individual development plans, training plans)
    • Monitoring their positioning on assignments
    • Recruitment
    Market research – HRIS software for Polymont
    • Target 800 staff across 5 main regions
    • Analysis of needs by user profile, available positions, and employee availability
    • Study of market products and the gap between offered functions and expectations
    • Pre-selected software: Sage X3HRM, SAP SuccessFactors, Technomedia SIRH, ARAGON eRH, ADP RH

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Education

  • Insurance Fundamentals
    2020
    Fondamentaux de l'assurance
  • Master 2 – Miage POLYTEC
    Claude Bernard Lyon1 University
    2013
    Master 2 – Miage POLYTEC

Skill set

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