About Fabrice
French
Native or bilingual
Portuguese
Conversational
English
Conversational
Experience
- Métis Prestation & ServiceIndependent ConsultantDIGITAL AND ITJuly 2018 - Today (7 years and 11 months)Marseille, FranceIndependent digital consulting business owner. Network administrator, trainer, IT troubleshooting & maintenance for individuals, businesses, and communities.
- Altice GroupExpert Customer Service TechnicianTELECOMMUNICATIONSJanuary 2017 - December 2017 (1 year)Marseille, France- Liaison between customer service (internal and external) and field service providers- Management of all project manager requests, such as data analysis, reporting, ...- Monitoring and steering of activity with the project manager...
- SFRExpert Customer Service TechnicianTELECOMMUNICATIONSAugust 2003 - December 2016 (13 years and 5 months)Marseille, France- Liaison between customer service (internal and external) and field service providers- Management of all project manager requests, such as data analysis, reporting, ...- Monitoring and steering of activity with the project manager...
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Education
- Network & System AdministratorSOFTEAM CADEXTAN CONSULTING LIMITED2018
Certifications
- 5 Days to Undertake (Entrepreneur, Business Creator)CCI Marseille Provence2017
- Lead a Work Team (Business Management)CCI Marseille Provence2017