Freelancer profile translated to English.
Back to original languageAbout Fabrice
After 17 years of experience in IT, I wish to capitalize on all the skills acquired throughout my various roles. Diplomatic with excellent interpersonal skills, I demonstrate strong communication and understanding abilities with different stakeholders. I have always had a major interest in user satisfaction and the quality of services provided.
English
Fluent
Can work on-site
Paris (up to 40km), Noisy-le-Grand (up to 50km)
Experience
- Sonepar FranceIT CoordinatorDecember 2022 - Today (3 years and 8 months)92100 Boulogne-Billancourt, France- Coordination between the Movex V5 to M3 V13 migration project teams and internal IT teams- Management of requests related to the migration project- Management of incidents related to the migration project- Project team support
- AEZANEasy-Welcome Application SDMNovember 2022 - December 2022 (1 month)Paris, FranceClients: Institut PASTEUR Paris, TotalEnergies Brussels,- Configuration, testing, and deployment of Microsoft Surface tablets for visitor reception- Configuration, testing, and deployment of visitor reception kiosks- Drafting of configuration procedures for tablets and kiosks- Testing of Easy-Welcome visitor reception applications for tablets and kiosks- Reporting bugs in applications to the development team for necessary corrections- Delivery and installation of equipment at the client's site- Training clients on the use of the visitor reception management application- Analysis and reporting of client needs for the Easy-Welcome application- Definition of a new printer for visitor badge printing better suited to client needs
- TotalEnergiesIT Project ManagerJune 2022 - October 2022 (4 months)Paris, Francevia AEZAN (ESN)- Management of subsidiary workshop schedules- Participation in various project steering committees- Subsidiary access requests (ServiceNow and DigitalPass)- Training subsidiaries on their integration into the head office CMDB in ServiceNow- Assistance to employees in creating elements in ServiceNow
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Education
- Mastery of Microsoft Windows 2000 productsI.S.C.I.O2004Maîtrise sur les produits Microsoft Windows 2000
- University Diploma in Technology (D.U.T.) in Management Information Technology, Administration of / network and system administratorLycée Woillaume2001B.T.S Informatique de gestion, Administration de / administrateur réseaux et systèmes
Skill set (7)
Categories
- Other