Freelancer profile translated to English.

Description

Project manager and CRM product owner for 15 years, I have carried out numerous projects for large groups and SMEs, assisting them in functional and technical project management for their CRM implementation. I have worked on several CRMs: Coheris Trade, Kantar Retail SM1 (XTEL), Microsoft Dynamics 365, and Salesforce.

Languages

French
Native or bilingual
English
Native or bilingual
Portuguese
Native or bilingual

Workplace preferences

Can work on-site

Nantes (up to 50km), Paris (up to 10km)

SNCF
Application Chain Manager G30
TRANSPORTATION
June 2023 - Today (3 years)
Nantes, France
I am in charge of the RUN for G30:
Securing transfers
Switching the application chain to high availability mode
CDS management for anomaly correction
Backlog Build management with the PO
Management of Build and RUN budgets
Integration of new PRR projects
Project Management Backlog Prioritization Agile Methodology
AMARRIS IMMO
CRM Consultant
REAL ESTATE
August 2022 - February 2023 (6 months)
Nantes, France
I took over all pending fixes and evolution requests to optimize the workload of business units by simplifying and automating their business processes.
Dynamics 365 JavaScript Power Automate Dynamics CRM
Groupe Atlantic
Product Owner
CIVIL ENGINEERING
April 2021 - June 2022 (1 year and 2 months)
Nantes, France
Deployment and switch of the CRM from Adobe Campaign to Salesforce for a brand in the group.
Management of B2C cross-brand evolution needs
Writing User Stories Backlog Prioritization Data Migration Customer Support Salesforce