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Fabien VanheckeFV

Fabien Vanhecke

CRO / Digital Analytics / Digital Marketing

€700/day
Lille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Fabien

Over 10 years of experience at your service!

Passionate about optimization, performance analysis, and eCommerce/eMarketing innovations.
I have extensive experience in eCommerce site redesigns, both in project management and Web-Analytics (redesign of tracking plans, change of analytics tools, ...)

I have also specialized in data visualization.
My goal?
To enable different teams (merchandising, traffic, product managers, IT...) to focus on their business expertise without wasting time on analyses (macro/micro monitoring dashboards, analysis reports, cross-referenced files, data extraction...),
  • English

    Conversational

  • Spanish

    Conversational

  • French

    Native or bilingual

Can work on-site
Lille (up to 50km), Lille (up to 20km)

Experience

  • Indépendant
    Freelance - Web Analytics / Digital Marketing / Project Management
    E-COMMERCE
    March 2017 - Today (9 years and 3 months)
    Auchan Retail (since April 2018)
    - Write, brief, and validate tracking plans for several major projects and evolutions of websites and applications (Auchan.fr, AuchanDRIVE.fr, satellite sites...)
    - Create the tracking plan for the unified platform (bringing together different brands)
    - Challenge existing processes to improve service operations
    - Propose solutions to evangelize the use of digital data internally
    - Support teams in implementing A/B testing and optimization processes
    - Implement a tool to optimize the quality of digital data through automated testing and alerting actions

    Leroy Merlin (March 2017 to March 2018)
    Part of the Performance Department for the following missions:
    - Web Analysis (Google Analytics - Google Data Studio - ContentSquare)
    - A/B Tests & Personalization (AB TASTY)
    - Tracking: Responsible for optimizations and evolutions related to new projects (Commanders Act),
  • Web-Transition
    e-Commerce Consultant
    E-COMMERCE
    June 2013 - February 2017 (3 years and 9 months)
    Line management:
    - Ensure the proper integration of consultants and the success of their missions (up to 12 consultants)
    - Guarantee a consistent skill development for all consultants and identify potential
    - Contribute to the company's management/HR strategy

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    LEROY MERLIN (June 2013 to February 2017)
    Reporting to the Director of Web & Mobile Projects at Leroy Merlin
    => Implementation of Google Analytics tracking (Desktop & Mobile)
    Setting up the business organization and new work processes
    Configuring tools
    => Launch of the "SERVICES" offer (Omni-channel project)
    (Wood and glass cutting, installation packages, DIY classes, vehicle rental, equipment rental...)
    Objective: Create cross-channel customer journeys, reduce in-store waiting times, reduce the workload of sales advisors, and increase business revenue
    => Cross-channel customer area
    Objective: Create a unique data repository, accessible by all information systems, and optimize cross-channel engagement)
    Aligning functionalities between Desktop and Mobile.
    Redesign of the online account registration processes (Cross-channel and Multi-Device),
  • 3 suisses
    Multi-BU Project Manager
    E-COMMERCE
    January 2011 - December 2012 (2 years)
    Reporting to the e-business project director of the 3suisses International Group.

    During a major overhaul of all IT systems, I managed the implementation of specific or shared functionalities for the group's various B2C brands (3suisses, Blanche Porte, Becquet, Vitrine Magique, ...)

    ENDECA deployment (Multi-brand functionalities)
    Training and support on new processes
    Complete redesign of product presentation
    Optimization of eMerchandising (Automatic ranking/Scoring, Product recommendations),

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Education

  • e-Commerce Degree
    University of Law and Health (Lille II)
    2005

Skill set (21)

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