Freelancer profile translated to English.

Description

Web Project Manager, PO & Webmaster Lead, with about 15 years of experience helping you optimize your digital projects, including customer journey automation.

SalesForce | SAP | Drupal

▪ As part of your build or run projects, I gather and analyze stakeholder needs. I write user stories. I am responsible for backlog management and prioritization. I oversee testing and deployment phases.

▪ I support you in your digital transformation projects, 360° communication, and web & print graphic identity.

✓ If you need assistance with a responsive website

✓ accessible

✓ secure

✓ with optimized SEO

✓ improved conversion rates

✓ maximized return on investment (ROI)

▪ I successfully execute your functional projects for automated and high-performing CRM campaigns (e.g., on SalesForce Marketing Cloud), and I assist you in your omnichannel strategic thinking (sales funnel).

My last mission at La Poste:

Context: Following the migration to a new version on the SAP Commerce Cloud site for La Poste En Ligne, I had to tackle the following challenges:

• Rapid resolution of bugs, enhancements, and incidents through rigorous Jira ticket tracking.

• Ensuring optimal quality for new releases through in-depth testing (TNR, pair tests) in collaboration with the Build and PO teams.

• Tracking new user stories during PIPs for content and template compliance with the Build team.

• Creation and improvement of clear operating procedures for webmasters (content, products, navigation).

• Collaboration with the studio to improve the design system and ensure content compliance with market, data, and UI teams.

• Strategic point of contact for SEO and CLS, contributing to the improvement of site monitoring and performance.

Industry field of expertise

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to 10km)

ARTCENA
Digital Project Manager
CULTURE
March 2025 - Today (1 year and 3 months)
Paris, France
✓ Technical maintenance of Artcena websites
Monitoring of bugs and developments with service providers
Technical monitoring of the CRM
Account management
Technical maintenance of forms for the Creation and Grand Prix support
Management of dashboards and KPI reporting

✓ Project Management
Stakeholder needs expression
Writing specifications
Monitoring development and acceptance testing (API (Postman), forms)
Training of internal teams
Writing operating procedures

✓ User support
La Poste
Product Owner Backoffice
E-COMMERCE
November 2022 - January 2023 (2 months)
Issy-les-Moulineaux, France
Following the migration to the new SAP Commerce Cloud site for La Poste En Ligne:
- Monitoring of Jira tickets for bugs, developments, and incidents
- Creation and modification of operating procedures for webmasters (content, search, physical products, promotions, navigation)
- Monitoring of transactional email modifications (Freemarker)
- Contribution support during peak site activity periods
SAP Commerce Cloud JIRA HTML Freemarker Atlassian Confluence
Transitions Optical
Webmaster
HEALTH AND WELLNESS
April 2022 - July 2022 (4 months)
Paris, France
- Management of asset nomenclature in the DAM (Aprimo solution)
- Updating new products from various collections
Aprimo