Freelancer profile translated to English.
Back to original languageAbout Fabienne
English
Native or bilingual
Spanish
Basic
French
Native or bilingual
Russian
Conversational
Can work on-site
Paris (up to 50km)
Experience
- ElasticCustomer Relations ManagerJanuary 2018 - January 2025 (7 years)Paris, FranceInterface between clients and internal teams Client follow-up: proactive escalation management Organization of round tables Summary writing of meetings Identification of new opportunities (contract expansion, new use case) Recording client improvement requests Updating the Salesforce CRM
- App AnnieSales Development ManagerJanuary 2014 - January 2015 (1 year)London, UKTelephone prospecting campaigns Collaboration with sales, marketing, pre-sales teams Creation and optimization of prospecting campaigns Responding to information requests from the website
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Education
- Bachelor's Degree in English Studies (LLCE)University of Poitiers2011Licence LLCE Anglais
Categories
- Other