Freelancer profile translated to English.

Description

Office Manager | External COO | Operational Right Hand

I support the leaders of VSEs, SMEs, and startups in structuring, optimizing, and managing their back-office operations, enabling them to focus on growth and strategic decisions.

With cross-functional experience (retail, brands, product, marketing, business unit management), I act as a true operational right hand, bridging administrative, HR, finance, and operations.

🔹 My main areas of intervention:

. Administrative & Accounting: accounting preparation, interface with accounting firms and banks, invoicing, service providers, digitalization of tools (Pennylane), processes.

. Human Resources: contracts, payroll variables, onboarding/offboarding, health insurance, travel insurance, HR compliance.

. Purchasing & Finance: supplier negotiation, cost control, treasury management, dashboards.

. Operations & Cross-functional Projects: project coordination, process optimization, KPI tracking.

I play a role similar to an SME COO: vision, operational implementation, and performance monitoring.

🌟 Structured | Versatile | Solution-oriented

My goal: to free up the leader's time and mental load and to secure the company's operations.

Intervention missions within companies or external delegation, based in Aix en Provence, I travel in the BDR, Vaucluse, and also in Paris.

Industry field of expertise

Languages

English
Fluent
Spanish
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Aix-en-Provence (up to 50km)

Cours FREDERIC OZANAM/ESPERANCE BANLIEUE
Office Manager
EDUCATION AND E-LEARNING
May 2025 - November 2025 (6 months)
Marseille, France
Operational management of 22 employees and 82 students.
Global operational management: HR management, payroll variables, administrative tasks, pre-accounting, invoicing, general services and service provider procurement,
Renegotiation of key contracts (health insurance, IT outsourcing) → financial gain + improved coverage.
Supervision of annual account closing.
Accounting HR Management Purchasing
CHABI CHIC
Business Development Consultant
LUXURY GOODS
October 2022 - March 2024 (1 year and 5 months)
Aix-en-Provence, France
Tableware and candle brand from Marrakech.
B2B EMEA development and management of an annual portfolio > €500k. Management of the complete cycle: prospecting → closing.
Management of key accounts and commercial offers.
Digital back-office management and CMS optimization.
Participation in trade shows: M&O – EquipHotel.
Commercial Strategy Sales Management Web Marketing Strategy Branding Commercial Management
QWETCH
Product Manager / Digital Marketing Project Manager
November 2019 - October 2022 (2 years and 11 months)
Aix-en-Provence, France
Management of purchasing strategy and product offering (collections, artist collaborations).
. Product Manager
• Budget, margin, KPI management
. Purchasing management (China)
• Digital acquisition: Meta & Google Ads → Website revenue: €3M.
• Project manager for the web roadmap (UX, conversion)
Purchasing Web Marketing Strategy Product Strategy Product Launch Branding Design