Freelancer profile translated to English.
Back to original languageAbout Fabienne
Experienced Information Systems Executive with 25 years of experience in managing outsourcing contracts and digital transformation projects, recognized in the field of crisis management and major incident management.
I act as a transition manager to support companies in complex and urgent situations while simultaneously ensuring operational management of teams in recurring or project-based roles.
My experience as an IT production contract director and client partner director has led me to work on large-scale IT projects in close collaboration with CIOs to provide support for their organization (audits, master plans, strategic plans), as well as process optimization and budget control.
Frequently called upon in my career for complex transformations, my functional business areas cover IT production contract management, client partner management, governance, IT contract management and renegotiation, project management, change management, performance management, process management, cost optimization, and financial profitability.
With strong leadership, critical and analytical thinking, as well as solid strategic and operational skills, I am able to bring my expertise to quickly take charge of steering a struggling organization and effectively turn it around.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 30km), Montpellier (up to 30km), Lille (up to 30km), Marseille (up to 30km), Lyon (up to 10km)
Experience
- ElleITSolutionsIT Crisis Management Transition ManagerCONSULTING AND AUDITSJanuary 2025 - Today (1 year and 5 months)Paris, FranceTransition Management: immediate replacement of CIOs, Project DirectorsIT Situation AuditsDevelopment or contribution to Master Plans, Strategic PlansBudget ManagementMultidisciplinary Team ManagementOrganization and prioritization of projects based on urgency, priorities, necessity, etc.Turnaround of organizations, projects, IT teamsMajor Crisis ManagementIntervention missions with companies undergoing restructuring, transformation, or change.In-depth situation diagnosis, identification of key issues and action leversRapid implementation of an operational action plan and team mobilizationProcess rationalization, activity reorganization, and cost optimizationProject management and change management to restore company performance and sustainability
- IBM France, Kyndryl FranceClient Partner Director - IT Crisis Project ManagerJune 2019 - December 2024 (5 years and 6 months)Paris, FranceSectors: Wholesale, Business Services and Consulting• Business development and maintaining high-level client relationships• Renegotiation of complex contracts following crisis situations, to reach mutually beneficial agreements• Crisis Management• Management of large IT projects and programs within strategic contracts• Leadership on reversibility programs and IT transformation projects• Contract performance monitoring and analysis to ensure client satisfaction• Promotion of a culture of innovation and agility in the face of technological challengesHere is an example of an achievement, others are described in my CV:> Complex project to relocate 4 data centers (spread across 2 sites 900 km apart) to a hybrid cloud infrastructure, over a period of 30 months during the Covid-19 pandemic (*).The project faced several challenges leading to repeated crises:• Successive changes in project managers on the client and provider side• 50% delay in the functional specifications phase, with an unfinished IT architecture• Restrictions on in-person staff mobility (*)• Initial budget of 2 million euros already depleted, with no new budget planned• Tight deadlines and required closure dates for the old data centersTo address these difficulties, I implemented: Crisis governance on 3 axes: contract/specifications, project scenario review, resource management Significant contractual revisions (hosting clause, new addendums), with an audit of penalty application risksDespite these challenges, the project was ultimately delivered within the revised deadlines, with a budget overrun of 1 million euros (negotiated with the client). Objectives were met for both parties, without major service interruption or penalties
- IBM FranceSenior IT Director – Project Manager Expert in Crisis ManagementJanuary 2011 - December 2019 (8 years and 11 months)France• IT Strategy: Implementation of the technology strategy according to the company's overall objectives• Team Management: Lead and supervise IT teams, including project managers, architects, developers, analysts, and technicians, and promote their personal development• Project Management: Oversee the planning and execution of technology projects, ensuring adherence to scope, deadlines, and budgets.• Crisis Management• Implementation of appropriate project management methodologies (Waterfall, Agile, Scrum, etc.).• Infrastructure Management: Ensure the availability, security, and efficiency of IT systems and infrastructures, and oversee the maintenance and updates of existing systems.• IT Security: Implement security policies and measures to protect data and systems against cyber threats.• Compliance with legal and regulatory standards• Budget and Resources: Manage the IT budget, ensuring that expenditures align with strategic priorities• Cross-departmental Collaboration: Work closely with other departments (marketing, finance, operations) to understand their technological needs.• Facilitate communication between technical and non-technical teams.• Innovation: Encourage innovation and the adoption of new technologies to improve operational efficiency and performance.• Explore digital solutions to optimize business processes• Risk Management: Identify and assess information technology risks and propose mitigation strategies.• Present regular reports on IT performance and strategic initiatives to management> 3 examples of achievements are described in my CV.
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Education
- Cloud Azure FundamentalsENI2024Décrire les concepts généraux du cloud computing et d'Azure Décrire les avantages liés à l'utilisation du cloud computing, ses concepts, ressources et terminologie pour travailler avec Microsoft Azure
- Offensive CybersecurityESD2024Exploration approfondie des techniques et outils de cybersécurité, en se concentrant particulièrement sur les méthodologies et outils utilisés dans les tests de pénétration et l'intelligence open source. Approfondissement des connaissances en matière de tests d'intrusion, y compris l'identification et l'exploitation des vulnérabilités. En plus, une partie significative du programme est dédiée à l'intelligence open source (OSINT), avec apprentissage à collecter, analyser et présenter des données open source dans le contexte de la cybersécurité. Pour compléter la formation théorique, le programme comprend des études de cas et des scénarios pratiques, permettant d'appliquer les compétences acquises dans des situations réelles, renforçant ainsi la compréhension et l'expertise dans le domaine de la cybersécurité.
Certifications
- Cloud Azure FundamentalsENI2024
- Cyber Security Offensive EthicsESD Academy