About Fabien
French
Native or bilingual
English
Fluent
Experience
- Studio MOZAYKCustom Website and Business Application CreationTECHJanuary 2026 - Today (6 months)Paris, FranceAssisting freelancers, VSEs, and SMEs in creating professional websites and custom business applications.
- Design & Scoping:Needs analysis, feature definition, process modeling, and design of solutions adapted to business challenges.
- Websites & Acquisition:Creation of showcase websites, landing pages, and client portals designed to enhance visibility, showcase the business, and generate new leads.
- Business Applications & Automation:Development of custom tools to centralize information, automate repetitive tasks, and simplify internal processes.
- Integrations & Data:Connecting with third-party services, centralizing data, and implementing workflows adapted to business needs.
- Hosting & Evolution:Managing hosting, security, maintenance, and supporting the continuous evolution of solutions.
• Professional Websites: mozayk.studio• Custom Business Applications: mozayk.dev - ALMAIT ManagerBANKING AND INSURANCEMarch 2022 - May 2025 (3 years and 2 months)75010 Paris, FranceResponsible for the complete creation and structuring (Build) of the IT function in a hyper-growth context (200 to 400 users).
- Structuring & Procurement:Creation of the IT department. Management of purchases, suppliers, and price negotiation.
- Cloud Environment & Tools:Management of a 100% Cloud environment. Setup from scratch of tools (MDM, EDR, Videoconferencing, Ticketing Tool, ...) and modernization of the stack.
- Security & Processes:Definition of IT policies (Onboarding/Offboarding, Security) and management of accounts, access, and licenses.
- Support & Operations:Supervision of IT support (>350 users) on-site and remotely in Europe. Analysis and tracking of the incident backlog, writing technical documentation, continuous improvement of processes and user satisfaction.
- Groupe L'Occitane,IT Coordinator VIP, Sites & StoresLUXURY GOODSJanuary 2015 - January 2020 (5 years)75002, Paris, FranceResponsible for IT operations for the France headquarters (300 users + VIP), remote users, and the IDF Retail network (30 stores).
- Retail & Infrastructure Project Management:IT coordination for store openings/closings in France (including the Champs-Élysées Flagship), deployment of digital showcases, access control for the Paris site, and relocation of the Geneva site, ...
- Multi-Site Management & Coordination:Supervision of a team of 3 service providers.
- Multi-Site Management & Coordination:Remote management of the Paris site during recurrent trips to Geneva (covering for my counterpart) and supervision of external interventions.
- Procurement & Budget Management:Management of purchases and assets (Asset Management) with an annual budget of over €300K. Sourcing and selection of new, more competitive suppliers.
- Operations & Service Quality:Supervision of VIP and user support (>300 people). Writing technical procedures, backlog management, and continuous improvement of Quality/Security processes.
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Education
- Systems, Networks, and Databases AdministratorGroupe IGS, Paris2015Administrateur systèmes, réseaux et bases de données
Certifications
- Growth Marketing x AILion - Mariaschools
- Google Workspace AdministratorGoogle2025