Freelancer profile translated to English.

Description

Hello everyone,

I am Fabien Meyer and 23 years old.

I am currently working as a clerk in complaints management/logistics service and have been trained as a wholesale and foreign trade management clerk.

Although I am still young and cannot offer much professional experience, I am very capable of learning and place great importance on accuracy and perfection.

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Sottrum (up to 50km)

REWE Group
Clerk Complaints Management/Logistics Service
RETAIL (LARGE RETAILERS)
November 2024 - Today (1 year and 7 months)
Sottrum, Germany
• Processing of all telephone/electronic inquiries and complaints from markets
and administrative areas and forwarding to the responsible specialist department
• Checking and booking of document complaints, taking into account the correct
entry types
• Participation in the research of missing items and complete load carriers
• Booking of transport damage complaints and preparation of documents for
further processing
• Support of the specialist department in passing on information about delays in
delivery
• Conducting customer feedback calls and system-supported recording of the results
Processing and booking of return documents from the markets
Complaints Management Logistics Management Customer Support
Mütron Müller
Wholesale and Foreign Trade Management Clerk
EDUCATION AND E-LEARNING
August 2021 - July 2024 (2 years and 11 months)
Bremen, Germany
Sales
o Consultation and sales calls
o Offer preparation
o Order acceptance and processing

Accounting
o Checking of travel expenses
o Processing of transactions from
customers
o Checking, coding, and booking
of current business transactions
o Processing of payment transactions

Purchasing
o Obtaining and evaluating
offer
o Management of prices and
conditions
o Placing of orders
o Requirements determination
o Processing of returns
Sales Digital Accounting Strategic Purchasing Needs Analysis