Freelancer profile translated to English.

Description

Madam, Sir,

After professional experience in Dubai and four years within

the same company as CRM Manager, I wish to

acquire new experiences and skills in project management

while bringing my technical expertise.

I am a motivated, attentive person with a team spirit, which corresponds to the human values that these missions may require.

I remain available for more information.

Sincerely.

Fabien Hillaire

Languages

Workplace preferences

Can work on-site

Toulon (up to 50km), Marseille (up to 50km), Aix-en-Provence (up to 50km)

MP Biomedicals
Zoho Administrator
PHARMACEUTICALS INDUSTRY
May 2021 - Today (5 years and 1 month)
Illkirch-Graffenstaden, France
Tasks performed, Administration and optimization of the Zoho tool.
- Development and optimization of new features and
tools on Zoho CRM for the sales team.
- Optimization of user experience for the technical,
client, finance, and operations departments on Zoho Desk.
- Monitoring of marketing campaigns and improvement of the tool for
better efficiency on Zoho Campaigns and Survey.
- Participation and monitoring of MP Biomedicals Global projects.
- Exchange and project management with external providers.
- Conducting training and SOPs within the company.
Zoho One Project Management Méthode agile
Interlock, Consultants IT
Founder
August 2020 - Today (5 years and 10 months)
Provence-Alpes-Côte d’Azur, France
Saint Vincent Group General Trading LLC
IT Project Coordinator
IMPORT AND EXPORT
November 2019 - February 2020 (3 months)
Dubaï, Émirats arabes unis
Tasks performed, Evolution on three projects in parallel.
- Vet Web Application, needs analysis, mockup creation,
writing of specifications and creation of a suitable database
and project monitoring with the provider.
- Digitization of business processes, process modeling and
software selection for implementation.
- CRM application, needs analysis for different
users, writing of specifications and technological watch.
Project Management Applications web