Fabien Fontaine

Founder of the structure for Part-time, Transition, or Support CIO Missions. IT Strategy Consulting, Building, Management, Recruitment, Process, Cybersecurity Watch, Software Solutions, Awareness, Process. Business Needs Analysis. Project Management and Direction, Change Management. Sourcing, Budget Optimization, Digital Transformation. Implementation of ERP, CRM, Business Tools. Provision of IT hardware.

Creation of the Information Systems Department within the CHOPARD group. Member of the Group Holding Management Committee. Creation and management of several Call Centers within the group. Selection and Integration of a collaborative platform solution within the group. Recruitment of all members (22) of this team (Support, Security, Collaboration, Project, Telephony). Organization of over 90 external growth operations. Selection and Management of dedicated ERPs (DMS). Management and administration of the group's network and telephony infrastructure. Management of the IT park (2,200 workstations, 120 establishments, 60 servers, over 3,000 employees, 27 Auto & Motorcycle Brands). Budget: Approximately €7 million.

Creation of the network architecture (Fiber optic – 9 sites – 200 workstations), IT security management, server and router administration, workstation installation. Recruitment and training of direct collaborators. Negotiations with service providers, selection of solutions, and deployment management. Creation of an intranet site with internal tools (databases) to facilitate information flow within the company and user workstation onboarding for better user support. Creation of the company's commercial websites with my team. Total selection of content, communication, and services offered to internet users. Needs identification, negotiation, and implementation of workshop planning and workload management software. Creation of the group's used vehicle online sales department. External consulting mission for certain agents linked to the dealership.