Freelancer profile translated to English.
Back to original languageAbout Fabien
1° Digital Strategy: market, business model, acquisition/lead generation, conversion, loyalty and customer relationship
2° User Research in situ and remotely: interviews, focus groups, user testing
3° UX Design: facilitating ideation and co-design workshops, functional design of websites and applications, prototyping of user journeys and interfaces
4° Agile Delivery: Product Owner for the development of digital services and acquisition campaigns
Experience in various sectors:
- E-commerce and B2C Retail
- B2C and B2B Banking and Insurance
- B2B SaaS Solutions
- Industry
- etc.
Italian
Conversational
French
Native or bilingual
English
Fluent
Can work on-site
Nantes (up to 50km), Paris (up to 30km), Rennes (up to 30km), Niort (up to 30km), Angers (up to 30km)
Experience
- GémoConversion ManagerE-COMMERCEApril 2022 - July 2022 (4 months)Nantes, France
- Printemps.com SASDesign and Conversion ManagerE-COMMERCEDecember 2021 - April 2022 (5 months)Paris, France
- IntuitiUX/UI Design and Project Management Manager (9 people)DIGITAL AND ITOctober 2016 - February 2019 (2 years and 4 months)Nantes, FranceMANAGEMENT OF THE DESIGN & PROJECT MANAGEMENT DEPARTMENT:Responsible for managing and leading a team of 9 people composed of UX designers, Art Directors/UI Designers, and Project Managers/Product Owners.OPERATIONAL MISSIONSNew Business:Supporting sales teams in writing strategic recommendations and formalizing commercial proposals for expertise in:- E-commerce- Brand platforms and corporate websites- Customer applications and services (B2C)- Customer experience analysisUX Design- User research: interviews, personas, customer journeys- Functional design: facilitating co-design workshops, user flows, wireframes, interactive prototypes- User testingProject Management- Management of fixed-price or ongoing (outsourced) projects- Coordination of technical partners: IT service companies, studios, and freelancers: responsive websites, JavaScript web apps, and PWAs
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Certifications
- Remote User Testing TestapicTestapic2020