Eve Rocchetti

Specialist in CPF management & administrative closing | CRM & customer relations

I support training organizations and commercial structures in managing and optimizing their CPF files (France Travail, OPCO), by securing each step of the customer journey up to financing.

Proficient in the entire processing cycle, I combine administrative rigor, CRM monitoring, and strategic follow-up to maximize conversions and streamline operations.

Accustomed to demanding environments, I handle:

Complete file and financing management

Monitoring and optimization via CRM (HubSpot, Pipedrive, Zoho)

Phone calls, qualification, and follow-ups (Aircall, Ringover)

Client coordination via video calls (Zoom, Teams, Meet)

Reporting and piloting (Advanced Excel)

LMS management & lead generation (emailing, Typeform, LinkedIn Sales Navigator)

👉 Objective: secure funding, accelerate processing, and turn every lead into a completed file.

Real Estate Consultant – Expert in Prospecting & Customer Relations

Active development of a client portfolio through targeted and effective telephone prospecting, identifying high-potential opportunities quickly.

Tailored customer support, from the initial contact to the completion of their projects (off-plan purchase, land sales, investment), with a results-oriented and satisfaction-focused approach.

Ability to build trust, understand challenges, and accelerate decision-making to turn every opportunity into a concrete transaction.

Design of custom kitchen plans based on client needs, technical constraints, and budget.

Welcoming, active listening, and customer support throughout the project (from discovery to signature).

Use of 3D modeling software to propose personalized and optimized layouts.

Sales argumentation and sale of adapted solutions (furniture, appliances, finishes).

Follow-up of client files until final project validation.