Freelancer profile translated to English.
Back to original languageAbout Eve
> Management of various projects (around 10)
> Creation of showcase and e-commerce websites
> Branding development
> Video editing Adobe Premiere PRO
> Feasibility study execution
> Writing of specifications
> Competitive and marketing studies
> Wireframe design
> Writing of functional and technical specifications
> Waterfall, V-model, or Agile planning
> Budgeting and quotes
French
Native or bilingual
English
Fluent
Italian
Conversational
Spanish
Conversational
Can work on-site
Rouen (up to 50km)
Experience
- Gîtes de FranceTeam Leader Commercial DepartmentOctober 2019 - December 2020 (1 year and 2 months)Seine-Maritime, France- Marketing of rental accommodations and tourist products in the Seine-Maritime department (800 accommodations)- Commercial steering- Advice and support for service providers and partners (allotment contracts, partnership agreements)- Customer relationship management- Training of new employees
- LOISIRS PROVENCE MEDITERANNEEHead of External RelationsApril 2019 - August 2019 (4 months)Provence, FranceField B2BtoC development, Strategy and commercial actions, Management and animation of the sales team
- Les Villages Clubs Du SoleilCustomer Service Supervisor Groups, B2B, MiceAugust 2018 - March 2019 (7 months)Marseille, FranceDevelop and deploy the "customer service" policy, through the implementation and updating of processes and procedures. Optimize after-sales service and customer management. Act as the interface with customers by phone and email to manage disputes and find solutions. Management and ensure the training and information of my team. Fill in activity monitoring tools. Coordinate the activity of my team.
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Education
- Bachelor in Digital Project Management, Digital Communication and Media / MultimediaOpenClassrooms2022Bachelor Chef de projet digital, Communication numérique et média / multimédia
- BTS in Tourism (BAC +2), Sales and Tourist ProductionLycée privé Charles Peguy2006BTS Tourisme (BAC +2), Vente et production touristique