Freelancer profile translated to English.
Back to original languageAbout Eve-Marie
8 years of Product experience in B2B SaaS and B2C. I work on discovery, roadmap, and delivery, and I upskill teams during assignments.
Available immediately, fully remote or Paris every other week.
English
Fluent
French
Native or bilingual
Spanish
Conversational
Can work on-site
Bayonne (up to 50km), Paris (up to 10km)
Experience
- Rail EuropeLead Product Manager - Impact Team "Care"TRAVEL AND TOURISMOctober 2023 - Today (2 years and 9 months)Paris, FranceInternational company, position primarily in English
- Management of a Salesforce Product Manager --> improvement of the SF funnel for the B2B Business team and the B2B customer onboarding funnel
- Management of the Care Roadmap
- Creation of business cases to streamline prioritization
- Discovery and delivery of a chatbot MVP for B2C with creation of cases in SF
- Discovery, delivery, and monitoring of a Protection product: €200K revenue in 6 months, 17% CVR
- Prioritization, Discovery, and delivery of features for the Customer Care team aimed at reducing processing time
- Prioritization, discovery, and delivery of key features related to Care impact within the framework of a B2C tool migration
- Discovery and delivery of strategic features related to evolutions with carriers
- easiwareProduct ManagerSOFTWARE PUBLISHINGJanuary 2023 - October 2023 (9 months)Paris, France
- Management of customer account migration from the legacy solution to the new offering
- Implementation of RICE within the company to streamline effort and prioritize the Roadmap
- Management of the Roadmap and backlog (team of 6 developers)
- Implementation and monitoring of customer usage of the company's chatbot
- Facilitation of Agile workshops to review the company's main target
- CATALINAProduct ManagerRETAIL (LARGE RETAILERS)September 2021 - April 2022 (6 months)Boulogne-Billancourt, FranceProduct manager for an internal marketing campaign management tool- user research (interviews), roadmap, backlog prioritization, user story writing,Project manager for an egaming solution for a leader in mass retail in Italy- Roadmap, management of business, technical, and legal aspects of the project- KPI creation and monitoring- Testing (on desktop and android)- Kick-off- Roll-out monitoring
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Education
- Master 1 in Modern LiteratureUniversité Paris VII Denis Diderot2008Mémoire sur Georges Brassens et la tradition poétique francophone Diplôme obtenu avec mention Bien
Certifications
- Successfully Managing ChangeESSEC2020