Freelancer profile translated to English.

Description

Full-Stack Programmer Analyst with a practical, results-oriented approach. My experience combines robust technical development with a solid business and administrative vision, allowing me to create technological solutions that truly impact business efficiency.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Home estudio GraciaStetic & Almacén Compañía Sirius Lych Spa
Independent Entrepreneur
RETAIL (SMALL BUSINESS)
January 2023 - January 2025 (2 years)
Los Ángeles, Chile
• - Managed finances and served 50+ clients monthly
- Integral administration of two independent businesses with a focus on operational efficiency.
- Managed inventory of 200+ products and coordinated with 15+ suppliers
- Implemented digital marketing strategies, increasing sales by 35%
- Developed inventory control system with Python/Excel
Administrative Management Inventory Management Customer Service Purchasing Management Data Analysis
Helpbank
Cashier
BANKING AND INSURANCE
January 2022 - January 2024 (2 years)
Santa Cruz, Chile
• - Served 80 clients daily resolving operational inquiries
Processed high-volume banking operations with an emphasis on accuracy and security.
- Processed 50+ daily transactions with 100% accuracy
- Handled financial software and sensitive data under banking protocols
Cooperativa
Management Secretary
PRIVATE EQUITY
January 2017 - January 2022 (5 years)
Pichilemu, Chile
Integral administrative management and telephone customer service for a service cooperative, handling critical billing and collection information.
- Handled customer phone inquiries, resolving services, complaints, and
billing inquiries with follow-up until resolution
- Managed a database of 1,000+ clients, providing accurate and up-to-date information
- Conducted proactive customer follow-up via phone to maintain 100%
of invoices up to date
- Generated monthly management and collection analysis reports
- Implemented digital filing, reducing document search time by 60%