Freelancer profile translated to English.

Description

I have been an e-shop manager for 2 years. I receive extracts of your stock, your shipping materials and I take care of shipping, returns, and customer contact from the purchase.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

E-boutique
After-sales service management
TRAVEL AND TOURISM
January 2025 - June 2025 (5 months)
Bordeaux, France
Receiving customer returns, checking and sending to headquarters with return certificate for payment processing
package shipping Verification and validation After-sales service Customer contact discretion
E-boutique
E-shop Manager
RETAIL (SMALL BUSINESS)
May 2024 - December 2025 (1 year and 7 months)
Bordeaux, France
E-shop manager,
I receive part of your stock. I keep it in a secure location and ship it as soon as a sale is made.
I handle after-sales service when necessary (response time of 24 hours) and collect items in case of return to check their conformity for a refund.