Freelancer profile translated to English.

Description

I am Evangelina, a semi-senior QA Tester with experience leading functional testing in slot games, from creating test cases to bug tracking and deploy execution. I work with tools like Jira, YouTrack, ClickUp Git, Sourcetree, and Tortoise SVN, which allows me to integrate easily into agile teams.

Additionally, I have a solid background in customer service, both in face-to-face and telephone channels, which provides me with clear communication, empathy, and a focus on resolution. I have worked in retail, contact centers, and as a store manager, handling cash registers, orders, and suppliers.

My differential is versatility: I can test, coordinate, and communicate effectively between technical and non-technical areas. I adapt quickly, am proactive, and focus on delivering quality results.

If you need someone who ensures quality in digital products and also focuses on user experience, I can be your best ally.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Valencia (up to 50km)

Empresa Jelly ent.
QA Tester - Leader
May 2023 - Today (3 years and 1 month)
• Testing and quality control of slot games on various devices
• Bug reporting and tracking in Jira
• Responsible for game deploys
• Creation, development, and execution of test cases
• Back office management
Empresa Raw Group.
QA Tester
February 2021 - May 2023 (2 years and 3 months)
• Testing and quality control of slot games on various devices
• Bug reporting and tracking
• Back office management
• Responsible for deploys
• Use of programs Youtrack, Jira, Tortoise SVN, Git, Sourcetree
Compañía Alcanzo Call Center.
Telephone Sales
September 2019 - January 2021 (1 year and 4 months)
• Sales of Personal (Telecom) company products and services
• Customer Service
• Program management: Celsis - Citrix Workspace - PIC