Freelancer profile translated to English.

Description

I am an independent administrative management professional, offering tailor-made solutions to sole proprietors and very small businesses. I specialize in optimizing organizational processes, digitizing activities through the creation of centralized management ecosystems, as well as handling daily administrative tasks such as billing, scheduling, and customer service.

WHAT SETS ME APART?

I am genuinely passionate about a job well done, I like to “check the boxes”.

I always strive to push organization to its maximum optimization to gain productivity.

MY 2 MAIN MISSIONS?

- Support for structuring and digitizing the activity:

Creation of a complete and personalized centralized management ecosystem for sole proprietors and VSEs

Process optimization and (re)organization

Support in tool adoption

- Administrative management:

Daily assistance with various business tasks, such as:

Activity planning, incoming & outgoing invoicing, email management, customer service management, dashboard or tracking tool updates, reservations, payment tracking and reminders, budget and expense tracking, HR assistance, communication assistance, ...

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Besançon (up to 10km)

EC.SG
Self-employed
April 2026 - Today (3 months)
Besançon, France
Freelance in administrative management for sole proprietors and VSEs, I provide tailor-made solutions to optimize your organization and assist you in lightening your daily tasks.
My 2 main missions:

1. Support for structuring and digitizing the activity:
- Creation of a complete and personalized centralized management ecosystem
- Process optimization and (re)organization
- Support in tool adoption to achieve full autonomy

2. Administrative management & invoicing:
- Activity planning
- Email management
- Customer service management
- Reservations (travel, accommodation, rooms, activities, ...)
- Updates of dashboards and tracking tools
- Entry of client and supplier invoices
- Payment tracking and reminders
- Budget and expense tracking
...
Organizational consulting Invoicing and payment tracking Electronic invoicing support Administrative and financial management Notion Expert
SCHMIDT
Administrative Manager
August 2023 - April 2026 (2 years and 8 months)
Besancon, France
Client & supplier invoicing
Administrative processing (physical mail + email + phone)
Planning of project deliveries and installations (approx. 5/week)
Collection management (tracking, reminders, bank deposits)
Customer service management (from creation to closure)
Verification of legal completeness of files
Research and justification of billing discrepancies
Creation of pre-accounting and pre-HR documents at the end of the month
Invoicing and payment tracking Administrative management Customer service management Activity planning Email management and organization
CIC
Bank Customer Service Manager
May 2022 - October 2022 (5 months)
Besancon, France
Autonomous management of a cash center:
- Anticipation of cash orders for all 3 banks
- Preparation and secure availability of customer orders
- Replenishment and ensuring the proper functioning of ATMs
- Processing of deposits (cash, foreign currency, and checks)
- Constant checks of cash integrity

Middle/back office management within Customer Service:
- Verification of invoice eligibility
- Loan disbursement
- Administrative data entry
- Communication rights
- Processing of emails from bank advisors and customers