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Eva Capitán LozanoEC

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Freelancer profile translated to English.
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About Eva

Certified Virtual Assistant specializing in administrative support and customer service in digital environments.

I assist professionals and small businesses in managing key administrative tasks, helping them optimize their time and maintain efficient day-to-day organization.

Services I offer:

Calendar and email management
Remote customer service and administrative support
Organizational and document management
Administrative support for professionals and small teams
I work in an organized, responsible, and confidential manner, adapting to the needs of each client and ensuring clear and professional communication.

Especially oriented to collaborate with professionals in the health, wellness, training, and services sectors, although open to other areas.
  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Clínica Quirón Salud
    ADMINISTRATIVE ASSISTANT-RECEPTIONIST
    HEALTH AND WELLNESS
    April 2000 - April 2003 (3 years)
    Sevilla, Spain
    Comprehensive management of medical appointments and coordination of external consultations. Direct in-person and telephone patient care, ensuring an efficient and friendly experience. Administration and updating of clinical databases. Billing of medical services and administrative support to healthcare personnel.
    Professional customer service Administrative and organizational management Appointment organization and coordination Document management and organization Email management
  • Carrefour Dos Hermanas – Departamento de
    ADMINISTRATIVE ASSISTANT
    December 1999 - December 2000 (1 year)
    Preparation of evaluation reports and price control. Planning of administrative tasks and inventory tracking. Direct support to management in operational decision-making.
  • Brenntag Química
    ADMINISTRATIVE ASSISTANT
    February 2022 - May 2022 (3 months)
    Certification of chemical products in SAP environment. Handling and management of communications with clients and suppliers. Administrative support to the Central Services department.

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Education

  • Specialist Technician in Administration and Commerce
    I.F.P. Torre de los Herberos
    Técnico Especialista Administrativo y Comercial
  • Communication and Customer Service
    Dopp Consultores
    Comunicación y Atención al Cliente

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