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Eunice IyereEI

Eunice Iyere

Customer Service Representative

€250/day
Harelbeke, BE
0-2 years
Accurate
Customer-oriented
Flexible
Motivated
Strong communicator

Average response time: 1 hour

Freelancer profile translated to English.
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About Eunice

Looking for a reliable remote employee to streamline your administration and customer service? With my experience in customer service, logistics, and administration, I efficiently support companies from a distance.

I am known for my strong communication, structured approach, and solution-oriented thinking. From customer contact and file management to order processing and administrative follow-up: I ensure overview, clear communication, and satisfied customers.

Ready to strengthen your processes and take your customer service to the next level? Feel free to contact me.

  • Dutch

    Native or bilingual

  • English

    Native or bilingual

  • French

    Conversational

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • Refurbed
    Freelance Customer Service Representative
    January 2024 - Today (2 years and 5 months)
    • • Handling customer inquiries via email and phone
    • • Resolving complaints and offering appropriate solutions
    • • Ensuring high customer satisfaction
    • • Efficient communication and prioritization
    Customer-friendly Customer-oriented Strong communicator Flexible Problem-solving
  • Standaard Boekhandel Logistics
    Logistics Employee
    October 2019 - July 2022 (2 years and 9 months)
    • • Processing incoming and outgoing goods
    • • Order picking and inventory management
    • • Administrative processing of shipping notes
    • • Contacting suppliers in case of shortages or errors
    • • Mailbox management and communication
    Customer-oriented Administrative Communicative Orderly Stress-resistant
  • New Era Ventures BVBA
    Administrative Assistant
    November 2016 - October 2019 (2 years and 11 months)
    Antwerpen, Belgium
    • • Customer and supplier contact
    • • Following up on payments and orders
    • • Personnel administration and planning
    • • Data entry and document management
    Customer-friendly Communicative Planning and organizing Solution-oriented Administrative

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Education

  • Bachelor Office Management – Management Assistant
    Artevelde University of Applied Sciences Ghent
    2017
    Bachelor Office Management – ManagementAssistant
  • General Secondary Education – Human Sciences
    Royal Atheneum Ninove
    2013
    ASO – Humane Wetenschappen

Categories

  • Other