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Eulalie C.EC

Eulalie C.

Virtual Assistant | Customer Relations

€150/day
Lyon, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Eulalie

Freelance telemarketer, I support your clients with listening, clarity, and responsiveness. Accustomed to dynamic environments, I manage incoming/outgoing calls, customer follow-up, and rapid issue resolution.
Comfortable with CRM tools (including Odoo), I easily adapt to your methods and internal processes.
My added value: fluid communication, a developed sense of service, and the ability to represent your company professionally.
Ideal for: customer support and client follow-up.
  • French

    Native or bilingual

Can work on-site
Lyon (up to 10km), Tignieu (up to 40km)

Experience

  • Kinougarde,
    Home Visitor (Babysitting)
    November 2024 - July 2025 (8 months)
    Lyon, France
    Responsible for the care of several children aged 2 to 10 years old Organizing fun and educational activities adapted to each child Ensuring the safety and well-being of children at all times Building a trusting relationship with parents and ensuring regular communication Flexible hours to meet family needs
  • Infirmerie Protestante,
    Operating Room Porter
    MEDICAL
    May 2024 - July 2024 (2 months)
    Caluire-et-Cuire, France
    Transporting patients to operating rooms in compliance with safety and hygiene protocols Assisting medical staff during patient transfers Collaborating with nurses and doctors to ensure the smooth running of operations Maintaining a clean and organized work environment to ensure the safety of patients and staff Managing the organization of transfers to ensure the fluidity of surgical interventions
  • Leclerc
    Versatile Employee
    RETAIL (LARGE RETAILERS)
    April 2019 - April 2024 (5 years)
    Efficiently and accurately managing the cash register and customer transactions Responsible for inventory and merchandise ordering Analyzing monthly sales to identify best-selling products and adjust orders accordingly Coordinating restocking operations to ensure constant availability of products on shelves Resolving customer transaction issues quickly and effectively to ensure customer satisfaction
    Customer Relations Inventory Inventory Management CRM

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Education

  • 2nd year of vocational baccalaureate in Reception and Sales
    MFR la Grive
    2016
    Niveau 2nde Bac Professionnel Accueil Vente
  • Middle school diploma
    LMAI SEPR
    2015
    Brevet des collèges

Skill set

Categories