Eugenio Torres Mejias

Sales closing, Sales team support, Budgets and achievement of objectives. Closing strategy, Consultative selling and customer advice on Product-Price relationship. focused on security environment for the protection of small businesses and homes,

Management and monitoring of the order lifecycle from when it is generated at the point of sale to post-sales service once the equipment has been delivered or installed.

Exhaustive review of billing and re-billing lists for multiple business lines, reducing errors. Incident review. Creation of offer lines. Management of changes requested by clients in record time, ensuring accuracy and punctuality at the end of each cycle.

Personalized customer service and claims management, ensuring high levels of satisfaction and loyalty. Management of claims related to billing, cancellations, and contracts. Effective communication in critical situations with empathy and professionalism.