Eugenie S.

— Gathering business needs and technical-functional scoping (defining scope of changes, creating functional specifications, estimating costs, planning)

— Steering the implementation of changes in Agile throughout the production cycle (scoping - development - acceptance - go-live)

— Coordinating the multidisciplinary team (architects, UX/UI, developers) as well as contributors

— Reporting, creating deliverables, continuous process improvement

— Project types: regulatory, API implementation, Kafka exchanges, data processing (batch, unit), new enrollment journey (advisor and self-service), technical migrations.

— Steering and managing CRM evolutions within major and minor releases, as a contributor or leader, methodology: V-Model.

Among the evolutions:

• Development and provision of the API (new endpoints, new web services, or new exposed data) and assisting consumers in implementing their calls

• Industrialization and implementation of automatic processing between Groupama entities or with external partners (e.g., AWS, Orange Banque, Bloctel)

• Regulatory evolutions (GDPR, Bloctel, ACPR)

• Contribution to strategic projects (refactoring of the sales front-end tool, CRM decommissioning, creation of the new pre-sales journey)

— Participation in demand management, scoping, and cost estimation activities.

— Steering project implementation, team organization, work planning.

— Budget monitoring (~€1-1.2 million per year).

— Organization and facilitation of meetings with the team, contributors, Business Owners, IT departments, and regional branches.

— Reporting, deliverable creation, process and procedure improvement.

— Product Owner: IT product steering, roadmap and backlog management.

— Product Marketing: Creation of marketing strategy, implementation of marketing actions and commercial operations.

— Management of the cross-functional team (UX/UI, data, development, testing).