Freelancer profile translated to English.

Description

My background (in real life, not in slides)

I managed an B2B services SME in Bourgogne-Franche-Comté for 20 years: recurring contracts, field teams, travel expenses, clients whose real margin had nothing to do with the turnover they represented.

→ 65 employees across 8 agencies

→ €7M turnover reached in 2019

→ Operating margin 14% and net profit 9% of turnover

But before these results, I made all the mistakes:

Lost €200K on a client representing 17% of turnover (real margin: 2%)

Almost lost everything with poorly managed growth (more turnover, freefalling cash flow)

Kept toxic clients out of fear of losing business

Stressed every Sunday evening for years

And I finally understood. Corrected. Managed.

What I do today

I help service SMEs (2 to €7M) regain control of their profitability. Practical. Concrete. With them, not in their place. Like a CEO who has managed the same problems.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

PhoenixBooster
Profitability Management for Service SMEs
April 2024 - Today (2 years and 2 months)
Paris, France
I support the leaders of service SMEs (€2 to €7M) who feel that something is wrong with their figures, without knowing exactly where the margin is going.
The most common case: correct turnover, tight cash flow, clients who "do volume" but drag down the results. Decisions are made on instinct because the right figures are not available.
What I do:
→ Diagnosis of real margins, client by client
→ Identification of profitability leaks and their quantified impact
→ Action plan with priority quick wins
→ Management dashboard: 3 figures, 10 min per week
→ Pricing correction and client selection criteria
For whom:
✓ Service SMEs, €2 to €7M turnover
✓ Sectors: cleaning, security, landscaping, maintenance, facility management
✓ Leaders who want to understand and manage themselves
Not for whom:
✗ Less than €1M or more than €10M
✗ Under collective proceedings or looking for someone to execute for you
The first diagnosis (30 min) is free.
C.R.A
Entrepreneur
December 2022 - April 2024 (1 year and 4 months)
45 Rue Vivienne, Paris, France
→ Strategic and operational analysis of target companies → Development of business plans and fundraising → Integration of ESG criteria into audits and recommendations
Ets Patouillet
Director
January 2006 - June 2022 (16 years and 5 months)
Results over 16 years:
→ Growth from €0 to €7M turnover (2019)
→ 65 employees managed across 8 regional agencies
→ Operating margin improved to 14% of turnover and net profit to 9%
→ Complete digitalization of processes (CRM, KPI reporting, workflow automation)
→ Negotiation and development of key B2B accounts
Direct experience in growth, restructuring, acquisitions, and complete management of a multi-site SME.