Freelancer profile translated to English.
Back to original languageAbout Etienne
You have data, tools, and teams.
But your processes often remain manual, fragile, or impossible to scale.
I help companies industrialize their operations through automation and agentic AI (only when necessary), without relying on gadget tools or vague promises. My role is to transform complex, data-heavy, or human workflows into reliable, measurable, and maintainable production systems.
I work on projects such as:
- End-to-end (E2E) operational process automation,
- Setting up robust and governed n8n workflows,
- Deploying AI agents for qualification, quality control, assisted decision-making, and reporting, ONLY if it brings added value and a measurable ROI
- Structuring usable data chains for business and field teams.
I favor a very operational approach, stemming from several years of managing large-scale teams and systems. I have the ability to connect business needs, technical architecture, and field execution. I am obsessed with reliability, explainability, and real impact, not technological demonstration.
If you are looking to reduce manual work, secure your operations, and scale without losing control, I build concrete, end-to-end solutions with you.
French
Native or bilingual
English
Conversational
Can work on-site
Paris (up to 50km)
Experience
- NIQ for Digital CommerceDirector of Automation & OperationsE-COMMERCEJanuary 2018 - Today (8 years and 5 months)Île-de-France, FranceEnd-to-end owner: requirement framing, agentic architecture design, n8n implementation, human governance, business impact measurement. No gadget AI. Usable, audited, and maintainable production systems.
- Design and deployment of an automated pipeline for large-scale product brand and category normalization.
Orchestration with n8n, specialized LLM agents (matching, disambiguation, confidence scoring), and human-in-the-loop.Massive reduction in manual processing, traceable decisions, explainable scoring, multi-client industrialization.- Implementation of autonomous AI agents to detect inconsistencies, drifts, and quality breaks in global e-commerce flows.
The agents analyze data signals, prioritize anomalies, trigger corrective actions or human escalations via n8n workflows.Measurable improvement in data quality, reduction in customer incidents, continuous monitoring without additional human cost.- Complete automation of the chain from scraping to estimated competitive sales modeling.
Coordination of specialized agents for multi-source consolidation, outlier detection, and business validation.Reduced time-to-insight, usable data on a weekly basis, ability to scale to new markets without redesign.- Creation of an internal AI assistant connected to Ops tools (tickets, logs, KPIs, documentation).
The agent answers operational questions, explains root causes, suggests actions, and generates executive summaries.Increased team autonomy, reduced reliance on senior experts, better field decision-making.- Automation of client setup, completeness checks, task allocation, and progress tracking phases.
Use of executable rules, verification agents, and intelligent notifications.Standardized process, fewer configuration errors, real-time visibility for management. - Trustin AfricaCo-Founder & COO - Impact Startup / HR & Business PlatformCONSULTING AND AUDITSMay 2014 - December 2017 (3 years and 7 months)Île-de-France, France
- Pioneering Model: Deployment of a matchmaking platform to support the development of companies in Africa through temporary assignments (market research, prospecting, due diligence…).
- Design and deployment of an automated platform to create, structure, and activate a community of field profiles. Orchestration of Zapier workflows for sourcing, qualification, onboarding, and continuous engagement.
- End-to-end automation of the field mission cycle: selection tests, assignment by matrix, execution monitoring, and structured reporting.
- Palab ResearchCo-Founder & COO - Strategic Analysis Firm / Market ResearchCONSULTING AND AUDITSMay 2014 - December 2015 (1 year and 7 months)Île-de-France, France
- Provide companies with simple access to quality strategic intelligence, through tailor-made market research and high-value-added sectoral analyses.
- Team Management: recruitment and supervision of a team of junior analysts, structuring of deliverables, and implementation of a logic of editorial quality and business utility.
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Education
- Master the fundamentals of Excel Discover the agile mindset 9 rituals to adopt to become a successful manager Learn to manage conflicts The essentials of Google Looker StudioMaîtrisez les fondamentaux d'Excel Découvrir la posture d'agilité 9 rituels à adopter pour devenir un manager à succès Apprenez à gérer les conflits L'essentiel de Google Looker Studio
- Manage a Climate StrategyEcoLearn2024Manager une Stratégie Climat