Etienne Madre

● Organizing Scrum ceremonies: Daily, Sprint Planning, Sprint Review, and Retrospectives to ensure smooth team coordination.

● Identifying and removing obstacles slowing down or blocking the team, ensuring smooth sprint progress.

● Supporting the team and stakeholders in adopting agile practices, ensuring Scrum methodology principles are well understood and applied.

● Intervening in case of conflicts to resolve issues and maintain a healthy and productive work environment.

● Encouraging continuous process optimization through retrospectives and performance analysis.

● Facilitating communication between the development team and stakeholders to ensure clear understanding of needs and priorities.

● Collaborating with the Product Owner to prioritize and clarify the backlog, ensuring user stories are ready for upcoming sprints.

● Training and supporting the team and stakeholders in effectively adopting the Scrum methodology.

● Using Scrum metrics to track team performance, identify areas for improvement, and adjust strategies accordingly.

● Ensuring the team adheres to Scrum rules while adapting to specific project needs.

Intervention within Agilauto (CA Mobility), the leasing company of the Crédit Agricole group. Product Owner

● Acting as the liaison for CA Mobility (CAM) with Leasys ICT for all SAP-related requests.

● Monitoring and prioritizing issues with CA Mobility.

● Preparing for various follow-up meetings internally (CAM teams) and externally (Accenture team).

● Facilitating connections between CAM and the right contacts to advance Business Analyst tasks.

● Providing technical support to operational teams.

● Investigating issues encountered by teams (e.g., non-deployed SAP template, user access problems).

● Taking charge of certain tests for tool evolutions.

● Researching impactful and relevant topics for the business (reporting, etc.).

Missions carried out during inter-contract periods

● Welcoming and integrating new employees through presentations of internal tools, available certification sessions offered by the agency, and training on internal processes.

● Reworking the structure of the agency's Teams workspace by reorganizing channels and folders to improve information accessibility, optimize inter-team collaboration, and facilitate user navigation.

● Preparing for the Qualiopi surveillance audit by gathering required documents for verification of compliance with various criteria and indicators; implementing corrective actions to meet certification criteria and address any non-conformities.

● Internal study on agile contracting with project and agency directors through qualitative surveys; collecting and analyzing feedback, identifying best practices and friction points to propose recommendations for improving client contracting for the agency.

● Collaborating on the creation of business presentations for client contract renewals; highlighting achieved performance, concrete benefits delivered, steps taken, and proposing improvement strategies to strengthen and deepen future partnerships.