Freelancer profile translated to English.

Description

I am an experienced ITSM consultant on issues of tool and process implementation for both IT and business departments. I have also managed projects on these topics in French and English.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lille (up to 50km)

Valiantys GROUP SAS
Senior ITSM Consultant
CONSULTING AND AUDITS
October 2021 - Today (4 years and 8 months)
Paris, France
Senior ITSM Consultant, responsible for implementation projects, pre-sales consulting, and business ownership.
Atlassian JIRA Jira Service Management ITSM Business Analyst Integration
Inetum - France
Consultant Manager
CONSULTING AND AUDITS
June 2017 - September 2021 (4 years and 4 months)
Lille, France
Consultant Manager within the IS Nord agency, responsible for consulting missions, pre-sales, project and resource management.
ITSM ITIL Project Management Integration Deployment
BOLLORE SE
Project Director
TRANSPORTATION
January 2017 - July 2017 (6 months)
Paris, France
Freelance Project Director within the Group IT Department, responsible for coordinating a global deployment program for the service management tool.
ITSM Project Management Microfocus Deployment Kanban