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Etienne FenetrierEF

Etienne Fenetrier

Project Management / Product Management / Consultant

€650/day
Bordeaux, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Etienne

Hello and nice to meet you!

Coming from marketing and digital project management, I have worked in various sectors, always on the service provider side, bringing my drive, skills, and methods to my clients.

I enjoy understanding, synchronizing, and coordinating commercial, marketing, and technical visions within digital projects to define the strategy with my stakeholders, build the associated action plan, and execute it successfully. From ideation workshops to final acceptance, I like to be involved to ensure progress.

I have had the opportunity to work on a variety of issues:
* PO and PM for B2B software
* Operations Management in an agency
* Personal service positioning strategy
* Customer success service construction
* Definition of acquisition and loyalty strategies in tourism, automotive, or construction
* IT security project management
* Digital change management support in the banking sector
* CRM migration
* ...

With good listening skills, I prefer a rather discreet approach at the beginning of assignments to best understand the environment as it is, without my intervention. This allows me to analyze the situation precisely and identify areas for improvement. I am open to change and aware of the technical and operational challenges that can hinder theoretical "good ideas." I dislike solutions that are far from practical reality. I favor exchange and co-construction in my approach to maximize buy-in for changes.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Can work on-site
Bordeaux (up to 50km), Paris (up to 10km)

Experience

  • SALAWMON
    General Manager
    SOFTWARE PUBLISHING
    April 2022 - Today (4 years and 2 months)
    Bordeaux, France
    Business Strategy: on-divorce.fr and cosweet
    * Analysis of the current situation
    * Development of the deployment plan

    Operations Management:
    * Customer journey construction
    * GED Organization / Training / Customer Service Tools
    * Recruitment

    Product Management:
    * Complete Discovery phase to create a new service (cosweet)
    * MVP development for launch
    * Delivery management for improvements to the first existing service
    * External provider management

    B2B Business Development:
    * B2B acquisition plan construction
    * Sales recruitment and management

    Cross-functional subject management:
    * HR
    * GDPR
    Product Management Operations Management Customer Success Management Customer Relationship Management (CRM) Business Development Business Strategy Sales Strategy Project Management
  • QIRON
    Independent Consultant
    CONSULTING AND AUDITS
    April 2022 - Today (4 years and 2 months)
    Bordeaux, France
    Consulting and operational support for companies on the following topics:
    * Digital Transformation
    * Product Management (discovery & delivery)
    * Project Management and leadership
    * Training
    * Change Management Support
    Project Management Product Management Product Owner Digital Transformation Change Management Support Agile Method AMOA Training Design Thinking UX Design Product Discovery
  • QWAMPLIFY PRO
    Agency Director
    DIGITAL AND IT
    March 2020 - February 2022 (1 year and 11 months)
    Bordeaux, France
    Qwamplify Pro is a marketing agency specializing in B2B engagement and loyalty. Three main areas of expertise are offered:
    * Design of user-centric programs
    * Development of custom engagement platforms
    * Management of loyalty operations

    My main responsibilities were:
    * Definition of the agency's strategy and management of implemented actions
    * Responsibility for the agency's profitability, client satisfaction, and team satisfaction
    * Product management of the proprietary software Mengo developed for implementing our programs
    * Definition of methods used in the discovery phase for our clients
    * Design of engagement programs with the project team
    * Change management as part of integration into the Qwamplify group
    Business Strategy Operations Management Team Management Product Management Sales Strategy Change Management Consulting Project Management

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Education

  • Coaching Skills Training, Coaching
    IFOD - School of Coaching and Support Professions
    2021
    Formation Compétences Coach, Coaching
  • Preparatory Class for Business Schools, Scientific Option
    Lycée Paul Cézanne
    2010
    Classe Préparatoire aux Ecoles de Commerce, option Scientifique

Certifications

Skill set (28)

Categories