Etienne B.

Context: Within the SI Operator responsible for managing the operation of business applications related to Thermal, Hydraulic, and Nuclear energy production, I handled a triple role, working on both BUILD and RUN. These activities aimed at optimizing, improving reliability, and securing the operation of business applications.

Role: Data Analyst

Main Tasks:

o Needs analysis and data preparation

o Dashboard development from scratch and maintenance of existing dashboards

o Definition and implementation of data refresh

o Dashboard presentation to management

o Dashboard accessibility administration

o Technological watch

Responsibilities and Results:

o Monthly production of one of the ten indicators monitored by EDF's COMEX to challenge the IT service provider

o Analysis and development of evolution requests according to top management requirements

Technical Environment:

o Datalake: Hive · HQL · DBeaver · SQL

o Dataviz: Microsoft Power BI · Microsoft Power Query · M Language · Data Analysis Expressions (DAX) · Excel (VBA)

o Data: ITSM ServiceNow

o Microsoft Office Suite and collaborative tools (Microsoft Teams, SharePoint)

Role: Proxy Product Owner, Scrum Master, Java/Javascript Developer

Main Tasks:

o Definition and implementation of Agile methodology (Scrumban)

o Definition and implementation of DevOps culture and tools: Jira, Gitlab, Jenkins, Ansible, Nexus, SonarQube

o Guarantee of the backlog and ticketing tool population

o Facilitation of committees and production of minutes

o End-to-end testing before each new deployment

o Liaison between the PO and the development team

o Front & back-end development

o Change management (user documentation, training materials, facilitation of dedicated meetings with end-users…)

Responsibilities and Results:

o Took over a final project and realigned it with group application standards (stack, architecture, tools, security, and work methodology)

o Tripled the number of users (between 100 and 150 distinct users weekly)

o Monitoring of user and management satisfaction (via annual satisfaction survey)

Technical Environment:

o Stack: Java · ReactJS · SQL · SquirrelSQL · Liquibase · MyBatis · JSON

o Architecture: Apache, Tomcat, PostgreSQL

o Tools: Jira · Confluence · GitLab · Jenkins · Ansible · Nexus · SonarQube

Role: Infrastructure Coordinator

Main Tasks:

o Analysis and communication regarding infrastructure changes impacting business applications

o Coordination between IT development and the service provider to avoid any impact on end-users

o Facilitation of a weekly committee on project monitoring (20 to 30 IT development project managers)

o Coordination of exchanges between IT development and application/infrastructure service providers

Responsibilities and Results:

o Weekly securing of impacts related to cross-functional changes for the 250 applications in the department

o Methodology duplicated in other departments

o Automation of some tasks to gain productivity and free up bandwidth for other activities (Data Analyst)

Technical Environment:

o VBA, Microsoft Office Suite, and collaborative tools (Microsoft Teams, SharePoint)

Context: Within SNCF (e.SNCF – DOSN), I worked as a Project Manager / Management Support as part of the Information FIRST / SI Transformation Program, which aimed to make passenger information a core area of excellence for the SNCF Group and a benchmark in the transport market.

Role: SI Project Manager

Main Tasks:

o Coordination of work for a remote Agile team and other internal stakeholders

o Organization and facilitation of meetings around Scrum processes: sprint planning, daily scrum, sprint review, retrospective

o Schedule management, task allocation, and progress tracking

o Consolidation of information for project indicator reporting to project management and leadership

o Change management for users

o Continuous improvement & retrospectives on team operations

o Build to Run management (organization, costs, resources) of the application

Responsibilities and Results:

o Took over a Shadow IT project and generalized it to the entire application chain (about twenty applications)

o Realignment with group application standards (stack, architecture, tools, security, and work methodology)

o Adherence to the program schedule to monitor the core of the chain at each stage

Technical Environment:

o Stack: Java · JavaScript · API · Tomcat

o Agile Scrumban project management

o Microsoft Office Suite and collaborative tools (Microsoft Teams, SharePoint)

Role: Management Support

Main Tasks:

o Identification, management, and oversight of evolution, optimization, deployment, migration, and/or infrastructure implementation projects, leveraging DevOps resources and Application Managers

o Definition and monitoring of activity planning and ensuring deadlines are met

o Definition of industrialized processes and management of their implementation

o Provision of dashboards and KPIs to report project progress

o Facilitation of task forces and multi-party coordination

o Regular communication to various parties (client and teams) on progress status

Responsibilities and Results:

o Coordination of the delivery, configuration, and initial installation of over 100 VMs across 4 different environments

o Facilitation of a task force to improve the reliability of the ELK platform, used for predictive maintenance through log analysis of chain applications

o Facilitation of a task force to secure the single point of failure (SPOF) of the application chain (MQSeries inter-application exchange platform)

Technical Environment:

o Cross-functional coordination · PMI - PMP · DevOps · ITIL · Elastic Stack (ELK)

o Microsoft Office Suite and collaborative tools (Microsoft Teams, SharePoint)

Context: Within the Pre-sales team supporting SOLUTEC's sales teams across 4 locations in France (Lyon, Paris, Nantes, and Bordeaux), I worked as a Pre-sales Consultant to accelerate the development, promotion, and implementation of Packaged Offers.

Role: Pre-sales Consultant

Main Tasks:

o Upstream qualification of projects by supporting sales teams during client meetings

o Mobilization and coordination of resources (sales teams, pre-sales, consultants) necessary for developing a tailored technical, commercial, and organizational proposal

o Design and validation of Packaged or custom Offers proposed by SOLUTEC: Grouped Technical Assistance, Competency Center, Service Center, and Turnkey Solution/Fixed Price

o Production of the offer in compliance with the specifications (understanding the need, technical proposal, organization, schedule, management and monitoring, governance, staffing, KPI, SLA, pricing, reversibility, etc.)

o Facilitation and monitoring of the different offer design phases (kick-off, synchronization meeting, validation)

o Support for the sales team in defending offers to clients

o Conducting training sessions for sales teams on SOLUTEC's various Service Offers

o Organization of team activities: workload management, go/no-go decisions, task allocation, and backlog management

o Production of activity reporting

o Continuous improvement: production, dissemination, and change management support for sales teams through various tools (reference database, templates, advice)

o Proof of Concept execution

o Technological watch

Responsibilities and Results:

o Management of a team of 4 full-time resources

o Definition of a Tender Response (RAO) methodology to industrialize proposals

o Training of about fifty sales engineers on structured offers

o Mastery of RAO procedures for major clients in the private and public sectors

o Over a hundred proposals processed, resulting in the equivalent of 20 to 30 FTEs won per year

Techno-functional Environment:

o Response to tenders · Project estimation · Team facilitation · Workload distribution · Training delivery · Workshop facilitation · Business development · Client prospecting · Sales presentations · Knowledge base

o Microsoft Office Suite and collaborative tools (Odoo, Figma, Wiki)