Freelancer profile translated to English.

Description

From a vague idea to an operational structure, I transform chaos into clarity to allow leaders to focus on what matters most: their growth.

My approach is not limited to 'tidying up' files; I build robust systems and fluid workflows that support your long-term vision. Whether it's restructuring your internal processes, managing the launch of an e-commerce store, or auditing the logic of a complex project, I bring a critical eye and solution-oriented frankness.

What I bring you:

Audit & Diagnosis: Unflinching identification of real bottlenecks.

Operational Structuring: Creating clear processes from 'chaos to order'.

Strategic Support: Project management and decision support.

🚀 My Partner Ecosystem

Because a high-performing organization sometimes requires cutting-edge technical tools, I collaborate closely with trusted experts. For your advanced automation, AI, and custom development needs, I rely on Algoryst's expertise to ensure technological solutions that are as robust as your strategy.

Ready to take the next step? Let's discuss your project.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

CAT Véhicule Management
B2B Client Manager & Operational Support
January 2023 - January 2025 (2 years)
92150 Suresnes, France
• ● High-volume workflow management: Managed over 100 daily requests via Jira (email, phone, tickets) strictly adhering to SLAs.
• ● Investigation & Resolution: Analyzed and resolved complex functional and logistical issues for international accounts.
• ● Cross-functional Coordination: Strategic interface between 'Key Accounts' and internal teams (IT, Operations, Supply Chain) to resolve critical situations.
• ● Continuous Improvement: Structured feedback from clients to Product teams to evolve tools and user experience.
Structuring Organization
Bovida
Sales Advisor & Customer Relations (Premium Space)
January 2018 - January 2022 (4 years)
Paris, France
• ● Consultative Sales & Expertise: Supported demanding clientele with high-end technical products.
• ● Strategic Loyalty: Managed the customer relationship end-to-end and developed revenue through personalized advice.
• ● Training: Trained and supported new employees on processes and tools.