Freelancer profile translated to English.
Back to original languageAbout Esther
Are you looking for a reliable, flexible person to whom you can delegate your administrative tasks so that you can concentrate more on your core business and save time?
• More than 30 years of professional experience
• Commercial training and
• Training as a travel agent with further training as a tourism manager
• Extensive experience in administrative and assistant roles through positions as executive assistant
• Many years of experience in tourism and the hotel industry (reception, reservations, back office, customer service)
I quickly learn new areas of responsibility and software. I am versatile and technically proficient.
I look forward to your inquiry.
German
Native or bilingual
English
Conversational
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- OCEANO Hotel Health Spa, 4* / OCEANO Reisen S.L.Reservation Agent / since 09.20216 Head of Reservations DepartmentHOSPITALITYDecember 2012 - March 2020 (7 years and 3 months)Punta del Hidalgo, Spain Organization and control of the daily work of the reservations department Customer advice in German, Spanish and English Creation of offers, confirmations, invoices, travel documents Booking flights, transfer services, rental cars, travel insurance Organization of airport transfers Room allocation, quota management, stop sales Entering room reservations in HRS Maintenance of booking portals Billing with tour operators
- Euro Alu S.L.Executive AssistantCIVIL ENGINEERINGJanuary 2009 - December 2012 (3 years and 11 months)San Miguel de Abona, Spain Executive assistance, office management, administrative and accounting tasks Creation of offers, calculations, invoices Customer advice verbally and in writing General correspondence with customers and suppliers in German, Spanish, English Marketing, creation and maintenance of the website
- CGT Reisen GmbH, Classic Golf Tours,Executive Assistant, from 04.06 Product ManagerTRAVEL AND TOURISMApril 2004 - December 2007 (3 years and 9 months)Frankfurt am Main, Germany Maintenance of the internet presence Correspondence with service providers Carrying out administrative tasks Market observation with price comparisons Preparation of sales and advertising campaigns Customer service and sales of tourism services Representation of the company at trade fairs and events Catalog production and costing
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Education
- Skilled worker for typing technologyKammgarnspinnerei Niederschmalkalden / GDR1989
- Travel Agent IHKBusiness Academy Language School Schmalkalden1994