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Esther Dos Reis MendesED

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Freelancer profile translated to English.
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About Esther

Looking for someone reliable, organized, and capable of managing your administrative tasks without you having to explain everything twice? You're in the right place.

With a diverse professional background—marketing assistant, receptionist, customer advisor, neuropsychologist—I have developed true administrative versatility over the years. Managing schedules, drafting professional correspondence, coordinating projects, ensuring rigorous client follow-up: these are skills I have practically applied in demanding and responsible environments.

What sets me apart:

→ 4 working languages — French, Spanish, Portuguese (native) and English (advanced). I manage your international communications seamlessly.
→ Rigor inherited from my neuropsychology training: analysis, organization, priority management, and discretion are at the core of my work method.
→ True mastery of everyday tools: SAP, Salesforce, Office Suite, social networks, project management tools.

I can handle:
• Email and calendar management
• Drafting and formatting professional documents
• Multilingual customer support
• Billing follow-up and reminders
• Administrative coordination and task management
• Social media management

100% available remotely, responsive and attentive to detail — I quickly integrate into your way of working to save you time from the first week.

Ready to delegate? Contact me, let's talk.
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

  • Portuguese

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Services à distance
    Digital Assistant — Freelance
    February 2024 - Today (2 years and 6 months)
    Belgium
    Managing schedules, emails, and documents for professional clients. Drafting and formatting correspondence, reports, and web content. Multilingual customer support (FR, ES, PT, EN) via email and chat. Administrative coordination and remote project management.
    Administrative Management Customer Relationship Management Professional Writing Multilingual Communication Recruitment
  • Centre de rééducation ambulatoire
    Neuropsychologist
    HEALTH AND WELLNESS
    January 2023 - July 2023 (6 months)
    Visé, Belgium
    Drafting evaluation reports for doctors and families. Administrative organization and follow-up of patient files. Coordination with multidisciplinary teams.
  • Luminus
    Professional & Real Estate Customer Advisor
    January 2021 - January 2022 (1 year)
    Grivegnée, Liege, Belgium
    Administrative support and management of professional client complaints. Daily use of SAP and Salesforce. Multilingual information on products and services.

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Education

  • Master's Degree
    University of Tours
    Master
  • Bachelor's Degree
    University of Caen
    Licence de

Skill set

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