Freelancer profile translated to English.
Back to original languageAbout Esther
I can draft your documents, I provide excellent customer service, and I collect customer information.
I have over 5 years in the sales sector, analyzing customer data and collecting information from them, with exclusive follow-up.
Spanish
Native or bilingual
Can work on-site
Santo Domingo (up to 50km)
Experience
- Constructora Prats y asociados S.ASecretary of Sales Department and ManagementCIVIL ENGINEERINGJanuary 2017 - Today (9 years and 7 months)Santo Domingo, Dominican Republic• • Payment Management• • Payment Tracking and Verification• • Business Evaluation• • Customer Service• • Report Preparation• • Administrative File Management and Control• • Preparation of Payment Receipts
- ManPowerCollection AgentJanuary 2016 - January 2017 (1 year)Santo Domingo, Dominican Republic• • Goal-based collection management.We had a server that presented us with clients to manage collections by phone calls
- VIP PersonnelTelephone VerifierJanuary 2013 - January 2016 (3 years)• • Provide customer service• • Control and verification of customer data.• • Pre-analysis of the client
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Education
- Degree in Business AdministrationUniversidad Nacional Pedro Henríquez Ureña (UNPHU)Licda. Administración de Empresas
- Operational risk management, Integrity in action, Information and cyber privacy. SolutionsScotiabankManejo de riesgos operativos, Integridad en acción, Información y ciber privacidad. Soluciones