Freelancer profile translated to English.

Description

Hello,

Versatile freelancer, I support companies, freelancers, and health/beauty professionals in managing their administrative tasks, daily organization, and digital communication.

With several years of experience in demanding environments, I have developed solid skills in coordination, customer relations, priority management, and professional support.

I can assist you with the following tasks:

• Remote administrative support

• Agenda/schedule management / appointment booking

• Email management and client follow-up

• Customer service / customer support

• Data entry and file updates

• Creation of professional materials (PDFs, presentations, documents)

• Layout on Canva

• Operational organization and management

Rigorous, responsive, and autonomous, I quickly adapt to your tools and processes to save you time and streamline your business.

My experience in the medical, beauty, and training sectors also allows me to understand environments requiring discretion, professionalism, and a service-oriented approach.

Available for one-off projects or regular collaborations.

Looking forward to discussing your needs.

Estelle

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

XDERMA-Lumenis
Clinical Trainer
HEALTH AND WELLNESS
January 2024 - Today (2 years and 5 months)
Training and support of health professionals in the use of aesthetic medical devices. Demonstration and hands-on training with the following technologies: Hair removal Laser / Tattoo removal Laser / IPL (Intense Pulsed Light) / Radiofrequency / CO2 / AURA–Skin diagnostic device. Post-training follow-up to ensure proper use of devices in clinical practice. Development of educational materials (guides, protocols, presentations). Participation in practical workshops, seminars, and continuing education.
Training Customer support Creation of educational materials Support
Alma France
Training Manager
January 2021 - January 2024 (3 years)
Training and follow-up of doctors, teams, and medical practices on Alma technologies: Lasers (hair removal, tattoo removal, vascular, pigmentary), Radiofrequency (Accent Prime, Prime X, Legato). Training materials. Throughout France
CLINILUX
Assistant Manager
January 2016 - January 2024 (8 years)
In-person and telephone reception
File classification
Appointment scheduling
Performing treatments: Hydrafacial, Laser hair removal, cryolipolysis, tattoo removal, pigmentary and vascular laser, LED, peeling...
Inventory management
Schedule management
Social media management
Sales and advice
Consultations

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BTS in Aesthetic, Cosmetic, and Perfumery Professions
2024
BTS Métiers de l'Esthétique, de la cosmétique et de la Parfumerie
University Diploma for Assistants in Aesthetic Medicine
Faculty of Medicine
2022
Diplôme Universitaire d'Assistante en Médecine Esthétique

Check out Estelle's education

Training Officer

Estelle Malard

Clinical Trainer

About Estelle

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