About Estelle
French
Native or bilingual
English
Native or bilingual
Experience
- Levelle ConsultingFounderCONSULTING AND AUDITSOctober 2024 - Today (1 year and 8 months)Bordeaux, FranceWith 25 years of experience in strategic marketing, innovation, and product management for major brands such as Canon, British Airways, Tesco Mobile, and O2, I offer my marketing services as a growth lever to help small and medium-sized businesses achieve their carbon neutrality goals in the UK and France. I tailor my services to each organization, leveraging consumer insights and data, to explore new business opportunities, innovate, and transform your business model.My ultimate goal is to support you in the sustainable growth of your organization. Contact me for a free initial consultation!
- Virgin Media O2Head of insight - proposition & innovationTELECOMMUNICATIONSMarch 2023 - April 2024 (1 year and 1 month)London, UKDeveloped all insights on UK consumers to inform and shape our 3-year roadmap, creating and launching new propositions. This delivered a 20% shift from high-value customers to more premium contracts, generating additional revenue and connections from the existing base.
- Virgin Media O2Head of CEX measurement & governanceTELECOMMUNICATIONSApril 2022 - March 2023 (11 months)London, United KingdomLed a team of 6 people to measure and address key issues in the customer experience. Measuring our NPS and setting targets for the following year. Flagging key issues that needed addressing and leading key initiatives. Secured over £200m investment in the customer experience.
Recommendations
Be the first to recommend Estelle
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Circular Economy, Circular EconomyCambridge Judge Business School2021Circular Economy, Circular Economy
- Master of ScienceEDHEC Business School1999Master of Science - MS, Business Administration and Management, General