Freelancer profile translated to English.

Description

Administrative and commercial assistant since 2022, I support companies and entrepreneurs in managing their administration and customer relations.

I am involved in secretarial work, quote and invoice management, customer follow-up, reception and professional exchanges, as well as social media.

Organized, reliable, and discreet, I quickly adapt to your tools and needs to provide you with effective, structured, and quality support.

I attach particular importance to trust, transparency, and the quality of collaboration.

Available to discuss your needs.

Languages

Workplace preferences

Can work on-site

Perpignan (up to 50km)

ETS L.FERRIER
WAREHOUSE WORKER/ ADMINISTRATIVE ASSISTANT
AUTOMOBILE
July 2023 - Today (3 years and 1 month)
Perpignan, France
Order taking by phone and email. Customer relationship management (quote follow-up, customer advice, management of account customer deliveries). Customer payment processing. Warranty and customer/supplier return follow-up. Creating quotes, invoicing.
Physical and telephone reception Quotes and invoicing Administrative assistance Microsoft Office Supplier management
ETS FERRIER,
ADMINISTRATIVE ASSISTANT
January 2023 - January 2025 (2 years)
Telephone switchboard, email processing. Supplier relationship management (follow-ups, order placement). Customer payment processing. Warranty and customer/supplier return follow-up. Goods stock entry.
ACTION
CUSTOMER SERVICE EMPLOYEE
RETAIL (LARGE RETAILERS)
February 2023 - June 2023 (4 months)
Nîmes, France
Shelf stocking. Cashier. Tidying and cleaning of the store and stock. Directing and welcoming customers. Processing customer refunds, exchanges, and returns.

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2nd year of Psychology Bachelor's degree.
INSTITUT CATHOLIQUE DE TOULOUSE
2022
2ème année de Licence de psychologie.
Professional Baccalaureate CGEH
CFA DE VESTRIC-ET-CANDIAC
2020
Baccalauréat Professionnel CGEH

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