Estefania Garzón

Strategic management of the integral logistics operation (transportation, distribution, and operational control). Design and implementation of an operational optimization model, achieving a 20% reduction in structural logistics costs. Implementation of a control system based on strategic KPIs: OTIF, Lead Time, Operating Margin, Fill Rate. Optimization of routes and operational resources, reducing delivery times by 18%. Negotiation and restructuring of contracts with strategic suppliers. Leadership of a multidisciplinary team with a 22% improvement in operational performance. Implementation of a results-oriented culture and data-driven decision-making.

Integral management of Crossdocking operation. Complete restructuring of the operational model, generating an 18% reduction in annual logistics costs. I led the logistics expansion to 9 new cities, increasing operational coverage by 25%. Improvement of OTIF from 84% to 96%. Reduction of Lead Time by 15%. Increase in operating margin by 12%. Direct supervision of the operational team, reducing incidents by 20%. Preparation of executive reports and financial analysis for management.

Integral coordination of the logistics chain. Improvement of SLA compliance by 14%. Reduction of operational incidents by 18%. Management of key accounts and improvement of customer experience.