Freelancer profile translated to English.

Description

Experience in customer service, complaint management, budget preparation, invoicing, email, price searching, empathy, emergency call management, messaging management, reverse logistics, online marketing

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

GENERALI
Administrative
BANKING AND INSURANCE
June 2025 - Today (1 year)
Málaga, Spain
Personal insurance service
Claims and accident report follow-up
Civil Liability
Communities
Commerce
Home
Auto
Health
Project Management Agenda Management Repair Management Customer Empathy
CBL
Administrative
TRANSPORTATION
January 2024 - December 2024 (11 months)
Málaga, Spain
• Call reception/management
• Quotation transfer
• Delivery management
• Shipment follow-up
• Incident management
A.Embarba S.A.
Administrative
January 2019 - January 2023 (4 years)
• Reception and public service
• Call reception/management
• Quotation transfer
• Emergency and incident management
• Technician notifications
• Messaging management: sending, receiving, and incidents.

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Baccalaureate
I.E.S. Miguel Romero Esteo
2001
Bachillerato de
MANAGEMENT AND LOGISTICS OF E-COMMERCE OPERATIONS
AGI
GESTIÓN Y LOGÍSTICA DE OPERACIONES EN E-COMMERCE

Check out Estefania's education

Estefania C.

Administrative

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