Freelancer profile translated to English.

Description

After several jobs in customer service and banking, I decided to embark on the freelance adventure to have more flexibility in my daily life. I adapt very quickly and am flexible.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Portuguese
Conversational

Workplace preferences

Remote only

Primarily works remotely

Teleperformance
Customer Advisor
TELECOMMUNICATIONS
July 2019 - April 2023 (3 years and 9 months)
Lisbonne, Portugal
Customer service in various projects and in several languages (French and English).
I have notably worked on Microsoft, Uber, and Lacoste projects.
Banque Populaire
Customer Advisor
BANKING AND INSURANCE
September 2023 - September 2025 (2 years)
Morez, France
Respond to customer requests, manage credit applications, manage fraud and AML/CFT risks.