Freelancer profile translated to English.

Description

🎯 Do you have a thousand tasks, zero time, and need a reliable, fast, and organized person?

I'm Dione — a virtual assistant, multi-tasker but with only one priority: your peace of mind.

I work remotely to lighten your mental load:

✅ Fast and clean document entry (Word, PDF, spreadsheets)

✅ Drafting or correcting your emails, letters, resumes, simple content

✅ Phone calls with a calm, polite, and professional voice

✅ File organization, basic Excel management, or customer follow-up

My promise: no fluff, no unnecessary waiting. Just smooth, clear execution, respecting deadlines.

🔧 Serious, discreet, responsive — I am the person you call when you need "someone trustworthy" and the work needs to be done right the first time.

📍 Available immediately for one-off or ongoing assignments.

Let's talk about your needs: I adapt, I get involved, I deliver.

Languages

Workplace preferences

Can work on-site

Yaoundé (up to 50km)

LMT Group
Telephone Advisor
June 2023 - June 2025 (2 years)
Management of incoming/outgoing calls Processing customer requests and complaints Guidance and support of customers on offers Customer loyalty and expansion of customer portfolio
Metriz Ingénierie
Assistant Administrative Assistant
May 2021 - October 2021 (5 months)
Organization of meetings, drafting of minutes Planning management, administrative support Animation of the company's social networks

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Training in Secretarial Office Automation
MATAMFEM University Institute
2020
Formation en Secrétariat Bureautique
Professional Degree in Network Administration
Higher School of Management and Applied Technology
2023
Licence Pro Administration des Réseaux

Esperanza Bernadette Dione

Virtual Assistant