Description

I specialize in omnichannel, e-commerce, and payments software implementations, leading end-to-end projects from design to go-live across global environments. I work cross-functionally with Product, Engineering, Presales, and marketing teams.

Languages

English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual
Croatian
Native or bilingual
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

Freelance
Lead implementation consultant
September 2025 - Today (11 months)
Luxembourg
• • Lead Fluent OMS implementation
• • Lead payments implementation (Stripe, CyberSource, PayPal…).
software architect E-commerce Project Management
Fluent Commerce
Lead Implementation Consultant - FLUENT OMS
July 2024 - June 2025 (11 months)
Paris, France
• • Lead end-to-end Order Management Systems projects from design to go-live.
• • Leverage Product experience to help shape the Product roadmap.
Fluent Commerce
Senior Product Specialist
June 2023 - June 2024 (1 year)
Sydney NSW, Australia
• • I leveraged my experience at the two leading Order Management Software companies to lead strategic decision-making regarding Fluent's product roadmap. As a dedicated professional, I have cultivated expertise to enhance user journeys, contribute to continuous improvement, and support product development lifecycles.
• • Utilize knowledge of e-commerce, order management, and warehouse management systems to position products and identify opportunities for innovation.
• • Understand user experiences and features in specific product areas.
• • Advocate for a user-centric mindset, driving process improvements for enhanced user experiences.
• • Provide insights throughoutthe product development lifecycle, from concept to releases and post-launch iterations, and lead strategic decision-making on relevant features for product roadmaps.
• • Facilitate the creation of comprehensive technical documentation to foster knowledge sharing via our documentation Platform (Kontent).
• • Conduct engaging product training sessions and build training material, ensuring teams are well equipped and proficient.