Freelancer profile translated to English.

Description

As an administrative and medical assistant, I support public sector and healthcare professionals in the daily management of their activities.

I handle the management and monitoring of administrative files, billing, electronic data transmission, rejection processing (Social Security and mutual insurance), calendar management, calls, and user/patient relations.

Accustomed to demanding and regulated environments, I work with rigor, discretion, and a strong sense of service. My goal is to save you time, streamline your administrative processes, and secure your procedures, all confidentially and remotely.

Languages

French
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Can work on-site

Paris (up to 15km)

Caisse Primaire d'Assurance Maladie (CPAM)
HEALTH INSURANCE ADVISOR
PUBLIC SECTOR
March 2025 - March 2025
Aulnay-sous-Bois, France
Welcoming and assisting insured individuals with their administrative procedures
Informing and guiding insured individuals on their rights and benefits
Guiding and assisting with the use of digital services
Resetting Ameli account access and incorrect passwords
Assisting with file preparation and providing forms suited to the insured individuals' situations
Assisting with appointment scheduling for complex or blocked cases
Proficiency in Office Tools and Management Software Social Security File Processing Administrative Management Insured Relationship Management Support for Online Procedures
Caisse Nationale d'Assurance Vieillesse (CNAV)
ADMINISTRATIVE OFFICER
PUBLIC SECTOR
October 2024 - February 2025 (4 months)
Paris, France
Processing insured individuals' requests in the information system
Analyzing supporting documents from insured individuals (family record book, birth certificate, unemployment certificates…)
Entering, sending, and formatting correspondence, adhering to procedures and deadlines
Updating and entering data in industry-specific tools
Working independently remotely
Social Security File Processing Writing Administrative Correspondence Remote Work Data Entry and Update Back Office
IMAGERIE DUROC
ADMINISTRATIVE ASSISTANT – HEALTH SECTOR
MEDICAL
April 2025 - November 2025 (7 months)
Paris, France
Welcoming and directing users
Administrative file management
Billing, payment tracking
Managing calls, emails, and mail
Scheduling and organizing appointments, entering and updating data in software
Sending reports to referring physicians and prescribers
Adhering to procedures, confidentiality, and medical secrecy
Secretarial Administrative Management Quote and Invoice Entry Billing and Electronic Data Transmission Typing and Processing Medical Reports