About Erwin
A. PROFILE:
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I expose myself as a result oriented “bridgebuilder” between business & ICT , acting “customer – organization – employee” . I’m driven by accelerating ICT as a business enabler for the ultimate reason of harvesting on customer & business value.
I have proven experience in taking up complex assignments with highly connected business & ICT challenges within a multicultural & international context and within in different market sectors.
Moreover, I‘m passionated about shaping and leading multiple & multidisciplinary teams as a people & delivery manager with necessary organisational sensitvity , leading complex assignments and conduct digital transformations to a success.
B. EXPERIENCE / EXPERTISE:
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1. DIFFERENT SECTORS : bio-tech (Galapagos), telecom (Proximus) , retail & distribution (Colruyt Group , Lidl & Boortmalt), industry (3M) & banking / insurance (ING, AXA , Corona Direct )
2. Setup & implementation of ICT STRATEGY (aligned with corporate & business strategy)
3. Managing DIGITAL ICT TRANSFORMATION for organisations
4. PEOPLE MANAGER of multiple & international ICT teams (upto 150 head count)
5. PROJECT & PROGRAM MANAGEMENT (> 15 years) .
6. Setting up & leading PMO ORGANISATIONS
7. SOURCING & VENDOR MANAGEMENT
8. ICT PROCUREMENT
9. DELIVERY OF ICT SERVICES :
• ICT architecture
• ICT security
• infrastructure & support services (ITIL)
• application development & life cycle mgt (Prince 2 , Scrum , ...)
10. ERP implementations (SAP , CRM Salesforce , Peoplesoft , ....)
11. ORGANIZATIONAL CHANGE MANAGEMENT (Kotter, Adkar & Lewin)
Dutch
Native or bilingual
French
Fluent
English
Fluent
Can work on-site
Gent (up to 50km), Brussel (up to 50km), Antwerpen (up to 50km), Oostende (up to 50km)
Experience
- XplusCIO Advisory & Sr. Digital Transformation ManagerFebruary 2024 - Today (2 years and 4 months)• Define ICT strategy and Digital Transformation roadmap• Provide strategic leadership and guide strategic transformation initiatives.• Develop and implement the organisation's digital strategy and integrate digital into all aspects of the business (e.g., processes, operating models, ...).• Provide creative thinking tied to the analysis of technology trends & the identification of new opportunities to help drive growth strategies.• Analysis, diagnosis and improvement of processes and governance within the SDLC (Software Development Life Cycle)• Process diagnosis and improvement within IT Service Management activities (e.g. incident management, change management, etc.)• Conduct organizational change management• Conduct Agile way of working (SAFe based)• Assess and identify developments in digital technology, e-business platforms, customer behaviour and partnerships in line with the organisation's digital strategy.• Maintain highly qualified and motivated teams• Assistance in the deployment of AGILE way of working (SAFe) CASE : digital transformation at Galapagos
- OrdinaCIO Advisory & Digital Transformation ManagerAugust 2020 - January 2021 (5 months)Mechelen, BelgiumA. CIO advisory & digital transformation manager• Define & elaborate the digital ICT strategy to enable digital business transformation• Define & implement ICT target architecture as the "digital transformation blueprint" .• Manage digital transformation programs to accelerate the strategical business objectives• Manage ICT teams , staff & managers in terms of growth & cultural change .• Build a business case and assess return on digital investments, total cost of ownership and business - ICT alignment• Propose innovative technologies to enhance new business opportunities• Manage cultural & organisational change ( based on Adkar & Kotter)• CIO advisory & leading C-level discussions to identify and shape new "business transformation" opportunities B. manager of PMO• coach & guide the competence center of project - & program managers• assess & setup PMO governance• setup & conduct value propositions
- Corona Direct InsuranceCIOBANKING AND INSURANCEAugust 2018 - August 2020 (2 years)Diegem, 1831 Machelen, Belgium• Trusted partner for CEO & Director board for conducting the strategy of technology to enhance the business strategy & objectives.• Responsable for the digital ICT transformation to accelerate and enable business ambitions• Define & implement the digital technology roadmap• Blend the best of two worlds technical and business acumen and serving as a central point for company wide technology innovation operations and leadership within IT.• Oversight to ensure proactive measures against cyber security breaches and attacks.• Driving technology service model ensuring all technology teams meet the company expectations and standards across divisions and supporting unique business needs.• Oversight of vendors, talent retention, automation, customer experience internal and external.• Make critical decision on technology investment.• Leads research and development for new and emerging technologies and modernizes technologies ensuring it stays competitive in the market.• Assesses external digital opportunities and threats as key inputs to making the best decisions on strategy and business priorities, given digital realities.• Effectively collaborate, influence and gain confidence of firm leadership teams, while leading with a customer service mindset to build consensus in a partnership business model.• Maintain overall responsibility and accountability for the people, processes, data security, and technology that make up IT infrastructure, applications, and cybersecurity.• Ensure the technology infrastructure is reliable, maintainable, scalable and secure.• Defines develops and reports on digital business KPI's and identifies technology trends and evolving social behaviors that may support or impede the business growth.• Develop and maintain an environment that grows and develops employees.• Manage budget process for current and emerging technology needs.
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Education
- Digital Leadership, CertificateVlerick Business School2019Digital Leadership, Certificate
- Digital Strategy, CertificateVlerick Business School2018Digital Strategy, Certificate
Certifications
- Master in Information TechnologyKHK1995
- Master of Science in Enterprise ArchitectureIC Institute (& University of Ghent)